Automation
The Impact of Intuitive AI on Enterprise Content Management
By:
Jason Burian
| August 1, 2023
In this digital era, Artificial Intelligence (AI) is the buzzword that's got everyone excited. We all know AI is going to have a significant impact on the future of enterprise content management (ECM), unlocking new opportunities to improve business operations for organizations around the globe. But what is the next generation of AI-powered ECM actually going to look like? AI is changing quickly. In order to stay ahead of the curve, it’s important for organizations to understand what’s new in the world of technology, and what’s coming next.
The Rise of ChatGPT
One of the most recent developments in AI is ChatGPT, the popular chatbot from OpenAI. As of January, it was estimated to have reached 100 million monthly active users.
ChatGPT stands for “Generative Pre-trained Transformers.” It’s a powerful form of generative AI that uses natural language processing to create humanlike conversational dialog. Users can ask the tool questions to access knowledge or create written content, such as blogs or emails.
While the capabilities of ChatGPT are impressive, it’s important to understand the limitations of this tool in the digital workplace. ChatGPT is trained based on input, which can introduce privacy issues. Once data is entered or uploaded into ChatGPT, it is stored and could be used by OpenAI in future outputs. There are also issues related to copyright violations.
AI Becomes Intuitive
Even though ChatGPT is only about seven months old, it’s already starting to become outdated. New models are emerging that allow users to produce even more relevant and accurate output, faster than ever.
Enter KnowledgeLake StreamLine Solutions. This innovative suite of solutions is powered by a next-generation Intuitive AI that builds on ChatGPT’s human-like interface with the added ability to interpret context and predict what users are trying to accomplish.
The power of Intuitive AI cannot be overstated when it comes to ECM. When combined with Intelligent Document Processing (IDP) and Workflow, Intuitive AI equips organizations with the ability to solve practically any business challenge. Users can also refine the deep learning model with their business-specific data. And because of KnowledgeLake’s deep Microsoft integration, all information is secure and never becomes part of an OpenAI model.
Here are three examples of how the advanced technology can be put to immediate use to unlock a new wave of productivity and growth and help organizations succeed in our new digital work world:
- Improved Compliance and Risk Management: Dealing with a high volume of documents and worried about compliance and risks? AI-powered IDP helps you follow regulations by keeping errors at bay and bolstering data security. Plus, intelligent workflows make sure everything is standardized, changes are tracked, and you've got a solid audit trail.
- Enhanced Decision-Making: IDP helps uncover valuable insights previously hidden in your documents. IDP not only automates data extraction but also uncovers valuable patterns and trends hidden in documents. Unlocking these insights allows you to make better decisions and drive more strategic initiatives.
- Scalability and Adaptability: As your organization grows, so do your document volumes. AI-powered IDP and Workflow solutions can shoulder greater workloads than human users. They also scale with your needs and easily adapt to changes, ensuring your business operates at peak efficiency even when processing volume grows.
The future is powered by AI, so buckle up. Let's ride this wave of innovation together!
Other posts you might be interested in
View All Posts
Automation
6 min read
Turning Automation into Innovation: Six Important Considerations
March 21, 2019 Read More
Banks & Credit Unions
3 min read
Why CX in Digital Banking Requires Modern Back Office Operations
December 14, 2022 Read More
Enterprise Content Management
3 min read