KnowledgeLake Blog

IDP

3 min read

KnowledgeLake Named a Star Performer in Everest Group’s 2024 IDP PEAK Matrix®

April 18, 2025 Big news from KnowledgeLake! We’re excited to share that we’ve been named a Star Performer in Everest Group’s... Read More

Public Sector/Government

4 min read

Transforming Efficiency in State and Local Government with Synthetic Labor

April 9, 2025 State and local governments face mounting challenges as they strive to provide essential services efficiently... Read More

Company News

3 min read

Leading with a Customer Focus and Innovation: Reflections on Becoming a Member of the AIIM Company of Fellows

April 3, 2025 At KnowledgeLake, we’ve always believed that the way organizations manage information should be as... Read More

BPO

12 min read

The BPO Manifesto: Adapt or Be Left Behind

March 12, 2025 The BPO Manifesto: Adapt or Be Left Behind Read More

Content Management

1 min read

Pivot with KnowledgeLake: Episode 5

February 26, 2025 Many businesses store critical documents within theirLine of Business (LOB) systems, only to face compliance... Read More

AI

4 min read

Streamlining AI: Fast-tracking Agents Into Your Organization

February 24, 2025 Artificial intelligence advancements continue to progress at a steady pace, changing the face of work. How... Read More

RAG

4 min read

Leveraging RAG for Smarter Document Processing

February 20, 2025 RAG (Retrieval-Augmented Generation) combines dynamic data retrieval with generative AI to enhance document... Read More

Public Sector/Government

4 min read

Unlocking ARPA Funds: The Key to Government Digital Transformation

February 13, 2025 Leverage Your ARPA Funds Before the 2026 Deadline Read More

Security

4 min read

Exploring Synthetic Labor™: Navigating Security and Privacy Challenges

February 5, 2025 The promise of Synthetic Labor TM is simple—deliver a digital workforce that can perform tasks with the same... Read More

AI

7 min read

Reimagine Work: The First Step to Transforming Your Organization with Synthetic Labor™

February 4, 2025 This blog post is Part 1 in our series, The 3 R’s of Synthetic Labor™. Read Part 2: Rethinking Offshoring:... Read More

Content Management

2 min read

The Risks of Storing ECM Documents in Your Business System

February 3, 2025 When managing enterprise content, it may seem convenient to store documents within your existing line of... Read More

Automation

5 min read

Automation and AI: A Double-Edged Sword for Today’s Workforce

January 28, 2025 For the past decade, I’ve been exclusively focused on AI and Intelligent Automation, and I’m convinced we are... Read More