New Belgium Brewing Business Process Automation Case Study

New Belgium leverages KnowledgeLake solution to support national expansion

New Belgium Brewing is famous for brews such as Fat Tire, Citradelic, Voodoo Ranger IPA and Trippel. When production approached a million barrels annually, the independent brewery built an additional facility. They chose KnowledgeLake to address business process challenges so they could effectively and efficiently conduct operations on a national scale.

The Challenge

Since the brewery traditionally relied on paper documents as well as manual processes for organizing and storing the content, employees spent a great deal of time searching for needed information. In some cases, employees had to rifle through filing cabinets, storage boxes and stacks of paper for necessary documents each month. This unstructured process was difficult to maintain, time-consuming and tedious.

To optimize productivity, New Belgium Brewing and KnowledgeLake experts worked together to re-evaluate processes involving a variety of departments, including finance, accounting, environmental health and safety, human resources and legal departments.

The Solution

Building upon the tools New Belgium Brewing knew and managed, KnowledgeLake provided an Enterprise Content Management (ECM) solution which now allows them to scan paper documents and route the information to a centralized repository.

The document processing system, now in place, fulfills current needs while supporting the company’s evolution and growth.

“With a new brewery facility coming online in Asheville, NBB is going to become a national company,” says Tye Eyden, collaboration analyst at the company’s Colorado headquarters. “That meant we had to reevaluate processes involving a variety of departments, including finance and accounting, HR, legal, and environmental health and safety.”

New-Belgium Logo

New Belgium Brewing is a leading independent craft beer company. It was founded in 1991 and is headquartered in Fort Collins, Colorado.

www.newbelgium.com

Colorado, United States

Manufacturing

fat-tire-can

"With the new facility underway, we didn’t want to maintain these legacy processes. We had to solve the paper dilemma and better manage the company as an enterprise operation."

Tye Eyden, Collaboration Analyst

"We can’t completely prevent the paper that is sent to us, but with the KnowledgeLake solution, we have a huge benefit in cutting back on our own paper generation.

Tye Eyden, Collaboration Analyst

Results & Benefits

Revitalized financial operations

Faster invoice processing, approvals and payments to vendors and distributors enabled by Accounts Payable/Receivable workflows that expedite a formerly time-consuming procedure.

Greater collaboration & productivity

Indexing business content allows employees to find essential information quickly. An easier search experience has, and continues to, boost productivity and eases their auditing process.

Safer & more efficient

The Environmental Health and Safety Department is better able to maintain contractor safety as well as manage contracts and other documents with greater efficiency

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