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    Intelligent Customer Experience

    How do you create satisfied customers? Speed and quality of response. Deliver the experience your customers want with Adaptive IDP, Workflow Automation, and Advanced Content Management.

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    Fast, Accurate Customer Experience at Scale

    The ability to provide answers to customers – and take action based on accurate data – requires taking control of your information. Intelligent automation gives front-line employees the ability to find the information and documents they need, instantly.

    Customer-facing professionals are constantly looking up information, documents, and records. Empower them to instantly retrieve everything they need for orders, shipments, invoices, loans, applications, and more.

    Drive Intelligent Customer Experiences with Automation

    KnowledgeLake supports the most important working parts of the customer experience.

    “Every item that comes in for service is accompanied by a ton of documents. We needed to streamline the complexity of customer service paperwork. KnowledgeLake directly impacts the speed of managing each watch repair.”

    Anonymous | System Engineer, Luxury Watchmaker

    We are experts in providing laundry services, not intelligent content automation. We wanted to focus more on customer-centric activities and the KnowledgeLake Cloud lets us do this.

    Tony Mancuso | CFO, Mission Linen

    Customers Need Information Fast

    Make sure your front-line people can give it to them. Deliver an intelligent customer experience with automation.