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    Posts by Joe Labbe

    Featured 2 min read

    AI Point Solutions: Why Composability is King

    January 19, 2024

    AI point solutions are becoming increasingly popular due to their ability to quickly impact a wide range of critical business operations. However, buying AI point solutions...

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    Automation
    4 min read

    To Define Hyperautomation, Think of Anatomy

    February 17, 2023 Gartner defines hyperautomation as “a business-driven, disciplined approach that organizations use to rapidly... Read More
    Banks & Credit Unions
    8 min read

    5 Keys to Building a Digital Banking Platform

    December 21, 2022 Digital transformation is rapidly changing the banking industry, requiring traditional banks to take a more... Read More
    Banks & Credit Unions
    3 min read

    Why CX in Digital Banking Requires Modern Back Office Operations

    December 14, 2022 Is your financial institution a Potemkin Village? Read More
    Banks & Credit Unions
    5 min read

    Automation in Banking Requires a Platform, Not Point Solutions

    September 12, 2022 In an era of unprecedented competition and customer expectations, banks and credit unions are understandably... Read More
    Banks & Credit Unions
    4 min read

    Understanding the Drivers of Banking Automation: RPA and AI/ML

    September 8, 2022 Two technologies are driving an evolutionary improvement in banking automation. Read More
    Digital Transformation
    6 min read

    Digital Banking Strategy Roadmap: 3 Fundamentals of “Going Digital”

    August 30, 2022 Most customers of a bank or credit union want to transact with their institution the way they want. Pretty... Read More
    Digital Transformation
    8 min read

    Shared Services in Banking Is Vital in an Era of Contract Labor

    July 12, 2022 Generational turnover and an overall labor crunch are fast transforming the workforces of banks, credit... Read More
    Banks & Credit Unions
    6 min read

    Why Taming Document Chaos Is the First Step to Intelligent Automation in Banking

    May 24, 2022 While personal growth may live at the corner of order and chaos, for banking operations professionals, the... Read More
    6 min read

    Tales of Disruption: The SBA’s PPP Bot Ban

    May 12, 2020 The Small Business Administration (SBA) started accepting applications for the Payroll Protection Program... Read More
    4 min read

    Does Your RPA Vendor Allow You to Scale?

    April 16, 2020 One of the most contentiously debated topics related to RPA is its ability to scale. In order to answer the... Read More
    2 min read

    The Banking Industry and the Strain of PPP Loan Applications

    April 8, 2020 As the COVID-19 pandemic unfolds, it has become increasingly clear that organizations, particularly those in... Read More
    Automation
    4 min read

    Buried in PPP Loan Applications? KnowledgeLake Can Help.

    April 6, 2020 And just like that, the world is mired in a global pandemic. Nobody is immune to this once-in-a-century... Read More