Back in the late '90s, content management for large, document-driven enterprises wasn't easy. The solutions available weren't designed for high-volume document work — they took countless hours and major modifications to get up and running. Many organizations simply lacked the resources and expertise to manage it on their own.
That's when two software practitioners stepped in and started helping companies implement ECM software. They partnered with Microsoft and developed tools that helped organizations supercharge their on-prem SharePoint workflows. KnowledgeLake eventually set its sights on the cloud — building a platform to manage everything from intelligent document capture and processing to workflows to content management, all in one place.
Today, KnowledgeLake is how organizations finally automate complex document work at scale. Our AI-powered platform unifies fragmented workflows, enables full SLA visibility, and eliminates multi-vendor complexity. 220+ customers. 2M+ users. And we're just getting started.
Billy leads KnowledgeLake as Chief Executive Officer, driving the company's next phase of growth following the $65M Edison Partners investment. He brings deep experience scaling enterprise software businesses and a focus on customer success, go-to-market execution, and operational excellence.
Jason leads customer success, professional services, and support at KnowledgeLake. He is responsible for ensuring customers achieve measurable outcomes from their document automation investments — from onboarding through long-term expansion.
Brad leads product and engineering at KnowledgeLake, overseeing the platform's AI capabilities, integration architecture, and technical roadmap. He brings deep expertise in enterprise software development and cloud-native platform design.
Russ leads revenue at KnowledgeLake, overseeing sales, partnerships, and go-to-market strategy. He is focused on expanding KnowledgeLake's presence across financial services, government, healthcare, and BPO — the industries where document automation drives the most measurable impact.
Abigail leads marketing at KnowledgeLake with a focus on brand awareness, market expansion, and revenue growth. Overseeing demand generation, product marketing, brand, digital, and content, she works in close partnership with Sales, Product, and Revenue Operations to drive go-to-market execution. Abigail spent nearly a decade shaping digital marketing strategies in global B2B organizations and the last five years leading agency-style creative services for a commerce acceleration platform serving global CPG brands — a background that shapes a distinctly creative yet strategically grounded approach to marketing. At KnowledgeLake, she is focused on building scalable processes, growing a high-performing team, and developing strategies that reach entirely new audiences.
Kris leads Financial Planning & Analysis at KnowledgeLake, overseeing financial forecasting, operational reporting, strategic modeling, and performance analytics across the organization. He works closely with executive leadership on growth initiatives, operational visibility, and data-driven decision-making. Kris brings more than 20 years of experience across finance, operations, and strategic planning, with deep expertise in budgeting, forecasting, SaaS metrics, and process improvement. At KnowledgeLake, he has built out the company's financial and operational reporting infrastructure — including forecasting models, KPI dashboards, covenant reporting, and pipeline analytics that serve executive leadership and the board. Kris holds a CPA and MBA and is a graduate of Franciscan University of Steubenville.
KnowledgeLake's platform helps organizations replace manual document work — intelligent automation that captures, classifies, processes, and routes documents without human intervention. The platform brings four capabilities together in one cloud-native solution.
Intelligent document processing that learns from your documents, not the other way around.
End-to-end process orchestration with full SLA visibility across every document operation.
Proprietary robotic process automation, built in-house — not bolted on from an acquisition.
Enterprise-grade storage, search, and governance on a Microsoft-native, Azure-hosted foundation.
KnowledgeLake is an AI-powered document automation platform that helps organizations capture, process, manage, and route documents at scale — replacing manual work with intelligent automation built for enterprise operations.
KnowledgeLake is headquartered in St. Louis, Missouri, and serves customers across North America and globally.
KnowledgeLake was founded in 1999 by Ron Cameron and Bob Bueltmann.
KnowledgeLake serves financial services, insurance, healthcare, higher education, manufacturing, business process outsourcing (BPO), and state and local government organizations.
Yes. KnowledgeLake is a five-time Microsoft Partner of the Year and is built on Microsoft Azure. The platform integrates natively with Microsoft 365 and SharePoint.
KnowledgeLake combines intelligent document processing, workflow automation, RPA, and content management in a single cloud-native platform — eliminating the multi-vendor complexity that most organizations deal with. The platform also includes proprietary RPA technology built in-house, not acquired or resold.
KnowledgeLake maintains a 99% customer renewal rate and an NPS score above 84 — both well above industry averages for enterprise software.
Carahsoft Technology Corp. is the Master Government Aggregator® for KnowledgeLake, supporting Public Sector organizations across Federal, State and Local Government, Education, and Healthcare. Working with their reseller partners, Carahsoft delivers KnowledgeLake solutions through hundreds of contract vehicles.
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