About Us

The team behind
the work.

KnowledgeLake is built by operators, engineers, and go-to-market leaders who have spent careers in document-driven industries. We built the platform we wished existed.

The Backstory

Letting the work flow
from day one.

Back in the late '90s, content management for large, document-driven enterprises wasn't easy. The solutions available weren't designed for high-volume document work — they took countless hours and major modifications to get up and running. Many organizations simply lacked the resources and expertise to manage it on their own.

That's when two software practitioners stepped in and started helping companies implement ECM software. They partnered with Microsoft and developed tools that helped organizations supercharge their on-prem SharePoint workflows. KnowledgeLake eventually set its sights on the cloud — building a platform to manage everything from intelligent document capture and processing to workflows to content management, all in one place.

Today, KnowledgeLake is how organizations finally automate complex document work at scale. Our AI-powered platform unifies fragmented workflows, enables full SLA visibility, and eliminates multi-vendor complexity. 220+ customers. 2M+ users. And we're just getting started.

By the Numbers

Built on decades of trust.

1999
Founded
St. Louis, MO
Headquarters
220+
Customers
2M+
Users
84+
NPS Score
99%
Renewal Rate
5× Winner
Microsoft Partner of the Year
Our Team

A great place to do great work.

Top Workplaces Award Top Workplaces Award
Why KnowledgeLake

Independently recognized.
Built to keep earning it.

In 2026, Infosource — an independent research firm covering the global Capture and Intelligent Document Processing market — evaluated 25+ vendors on their Strategy & Capabilities and Execution in the Market. KnowledgeLake was named a Disruptor: strong strategic vision and capabilities actively translating into market momentum.

The recognition reflects what KnowledgeLake customers already know — a platform built for real enterprise operations, not demos. A 99% renewal rate and NPS above 84 tend to back that up.

"KnowledgeLake has a strong platform that is designed to scale… Based on its close work with Microsoft and strong vision for document-centric agentic automation, we expect KnowledgeLake to continue to rank high on our y-axis, and if it can nail down a strategy for reaching a broader market, eventually graduate to a Star level in our matrix."
— Ralph Gammon, Senior Analyst, Infosource
Disruptor
2026 Infosource Matrix
Renewal Rate
99%
Customers stay because the platform delivers.
NPS Score
84+
Net Promoter Score — industry-leading satisfaction.

Let the work flow.

Skip the deck. You bring a document. See what your operations could actually look like in 45 minutes with your own docs.

Contact Us See the platform