LEADERSHIP

The team behind
the work.

KnowledgeLake is built by operators, engineers, and go-to-market leaders who have spent careers in document-driven industries. We built the platform we wished existed.

THE BACKSTORY

Letting the work flow
from day one.

Back in the late '90s, content management for large, document-driven enterprises wasn't easy. The solutions available weren't designed for high-volume document work — they took countless hours and major modifications to get up and running. Many organizations simply lacked the resources and expertise to manage it on their own.

That's when two software practitioners stepped in and started helping companies implement ECM software. They partnered with Microsoft and developed tools that helped organizations supercharge their on-prem SharePoint workflows. KnowledgeLake eventually set its sights on the cloud — building a platform to manage everything from intelligent document capture and processing to workflows to content management, all in one place.

Today, KnowledgeLake is how organizations finally automate complex document work at scale. Our AI-powered platform unifies fragmented workflows, enables full SLA visibility, and eliminates multi-vendor complexity. 220+ customers. 2M+ users. And we're just getting started.

BY THE NUMBERS
1999
Founded
St. Louis, MO
Headquarters
220+
Customers
2M+
Users
84+
NPS Score
99%
Renewal Rate
5× winner
Microsoft Partner of the Year
WHY KNOWLEDGELAKE

Independently recognized.
Built to keep earning it.

In 2026, Infosource — an independent research firm covering the global Capture and Intelligent Document Processing market — evaluated 25+ vendors on their Strategy & Capabilities and Execution in the Market. KnowledgeLake was named a Disruptor: strong strategic vision and capabilities actively translating into market momentum.

The recognition reflects what KnowledgeLake customers already know — a platform built for real enterprise operations, not demos. A 99% renewal rate and NPS above 84 tend to back that up.

"KnowledgeLake has a strong platform that is designed to scale... Based on its close work with Microsoft and strong vision for document-centric agentic automation, we expect KnowledgeLake to continue to rank high on our y-axis, and if it can nail down a strategy for reaching a broader market, eventually graduate to a Star level in our matrix."

— Ralph Gammon, Senior Analyst, Infosource
Disruptor
2026 Infosource Matrix
99%
Renewal Rate
84+
NPS Score
LEADERSHIP
Billy Biggs
Billy Biggs
Chief Executive Officer

Billy is responsible for leading KnowledgeLake's overall strategy and driving the next phase of growth for its AI-powered enterprise software platform. He is a seasoned SaaS executive with more than 25 years of experience building category-defining platforms and transforming revenue organizations. He has a passion for identifying market opportunities and scaling businesses, with a proven track record spanning companies like TechnoMile, WalkMe, and Cornerstone OnDemand. He translates complex technology capabilities into compelling enterprise value and fosters a culture of innovation that empowers teams to deliver software that clients and partners love.

Jason Burian
Jason Burian
Chief Customer Officer

Jason is responsible for developing the product vision and strategy, powering KnowledgeLake to bring valuable, highly differentiated, and elegantly designed solutions to our customers. He manages the complete Product Lifecycle which includes research, design, requirements, execution, enablement, and launch. Jason delivers on KnowledgeLake's top priority of understanding our customers and what challenges we can help them solve.

Brad Porter
Brad Porter
Chief Technology Officer

Brad is responsible for identifying disruptive technology that can be used to deliver innovative software that clients and partners love. He is an industry veteran in designing and building enterprise content management software. He has a passion for engineering execution, including continuous improvement of the software development lifecycle (SDLC). He translates complex technical constructs into enterprise-wide knowledge and understanding and facilitates activities that build an organizational culture of learning and innovation.

Russ Malz
Russ Malz
Chief Revenue Officer

With a history of delivering impressive sales outcomes within the AI and Intelligent Automation sector, Malz joins KnowledgeLake to spearhead the company's sales strategy. In his new role, he will oversee and guide the newly assembled sales team to expand the company's B2B presence, foster fresh collaborations, and enhance revenue. He previously worked as the Head of Customer Success & Growth at PeopleReign, the VP of Worldwide Sales at Hyperscience, and the SVP of Americas Sales at Blue Prism.

Mike Melka
Mike Melka
Chief Financial Officer

Mike brings more than 25 years as a CFO and operator across PE-backed SaaS, enterprise software, and tech-enabled services businesses. He has deep GovTech experience and a track record of scaling companies through M&A, building the financial infrastructure underneath them, and getting growth stage businesses to operate with discipline and confidence. He joins us from Neumo, a leading PE backed GovTech platform formed in part through the acquisition of Avenu Insights & Analytics, where he served as CFO before moving into the EVP of Transformation role at the combined company. He has been CFO at several other PE backed technology businesses along the way.

Abigail Amundson
Abigail Amundson
Head of Marketing

Abigail is responsible for leading KnowledgeLake's marketing function with a focus on brand awareness, market expansion, and revenue growth. She is a creative and strategically grounded marketing leader with nearly 15 years of experience across global B2B organizations and agency-style creative services. She has a passion for go-to-market execution, working in close partnership with Sales, Product, and Revenue Operations to drive demand generation, product marketing, brand, digital, and content. She translates market opportunities into scalable strategies that reach new audiences and build high-performing teams.

Let the work flow.

Skip the deck. You bring a document. See what your operations could actually look like in 45 minutes with your own docs.

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