SOLUTIONS / HEALTHCARE

Revolutionize healthcare operations
with AI-powered automation.

The KnowledgeLake platform handles document processing, data extraction, and workflow automation with speed and accuracy.

THE OPERATIONAL REALITY

Healthcare runs on documents.
Most of them are still manual.

HR records, claims processing, compliance reporting, employment verifications — every critical workflow in a healthcare organization produces documents that have to be captured, stored, and retrieved on demand. When that process runs across disconnected systems with no integration, every task takes longer than it should.

HR teams scour multiple databases to find a single employee file. Employment verifications require multiple phone calls and take up to an hour. New employee onboarding means hunting through scattered paperwork instead of focusing on the people being hired. The bottleneck isn't capacity — it's the document infrastructure underneath.

The KnowledgeLake platform unifies document management across your organization in a single cloud-based repository — integrated with Workday, built on Azure, and deployable without additional capital infrastructure or IT overhead. Your data never leaves your Azure tenant.

WHAT KNOWLEDGELAKE DOES

What the KnowledgeLake platform
does for healthcare.

WORKFLOWS

Automate document-heavy processes

Streamline patient onboarding, claims processing, and compliance reporting. Eliminate bottlenecks and reduce manual errors across the operation.

RETRIEVAL

Instant document access from any app

Find any document by patient record, account number, or content type in seconds — from any business application, with no system switching.

COMPLIANCE

HIPAA-compliant, audit-ready

Automated audit trails, PHI access controls, and compliance reporting. All data secured within your dedicated Azure tenant.

UNIFICATION

One repository for all content

Consolidate HR, clinical, billing, and compliance documents from siloed legacy systems into a single, fully searchable cloud-based repository.

INTEGRATION

Workday and existing systems

Integrates seamlessly with Workday and existing Azure infrastructure. Automated information sharing via Azure and SQL — no capital infrastructure required.

DEPLOYMENT

Live in months, not years

An overlay to your existing systems, not a replacement. Deployed in as little as five months. Employees operational in days, not weeks.

DOCUMENT TYPES & VOLUMES

Dealing with complex documents.
We have you covered.

Document type Operational context Volume range
HR & employee records Hiring, certifications, licensing, onboarding, offboarding continuous · per 1,600+ employees
Claims & billing Insurance claims, EOBs, billing documentation thousands / month
Compliance documents Audit files, regulatory submissions, policy docs continuous · deadline-driven
Employment verifications Background checks, salary verifications, references continuous · SLA-bound
Accounting & AP Invoices, purchase orders, center close-of-books docs hundreds / month per system
THE HIDDEN 80%

Where inefficiencies and bottlenecks occur.
The overlooked challenges to automation.

H01
Siloed HR systems
Employee data spread across Workday, HR systems, shared drives, and paper files. No single view without hunting across all of them.
H02
Employment verification lag
Background checks and salary verifications required multiple calls and up to an hour of search time. Now a few clicks.
H03
Reverse-merger timelines
A separation or acquisition can create a 6-month hard deadline to replace document infrastructure. KnowledgeLake deploys as an overlay — no rip-and-replace, no capital infrastructure.
H04
PHI access controls
Protected health information requires tiered access controls, audit logging, and secure storage. Enforced at the Azure tenant layer — nothing leaves your environment.
H05
Claims processing delays
Manual claims processing creates delays and introduces error. Automated routing, classification, and compliance reporting cut both.
H06
Close-of-books document load
Accounting teams closing books on hospital centers need supporting documentation fast. Document retrieval that took hours now takes seconds.
CLIENT SUCCESS STORY

A five-star regional hospital system.

A full-service regional hospital and referral center — 1,600 employees, 350 physicians, serving 25 state-wide counties — faced a hard six-month deadline. A reverse merger had separated the hospital from its corporate parent, and the entire HR document infrastructure had to be replaced. The challenge wasn't just speed: employee data was spread across Workday and multiple disconnected HR systems, making every onboarding, verification, and internal job change a manual scavenger hunt. The hospital chose KnowledgeLake because it could operate as an overlay to their existing Azure infrastructure — no rip-and-replace, no additional capital investment. KnowledgeLake unified 80,000 HR documents into a single fully searchable cloud repository, integrated directly with Workday, and deployed in five months — one month ahead of deadline. Employees learned the system in a few days because they were working within a familiar interface. Today, new employee onboarding that once required hunting through scattered paperwork is accomplished with a single click. Internal job change reviews that consumed 2–4 hours of cross-system searching are resolved in minutes.

80K
HR documents unified in a single cloud repository
5 months
deployed — one month ahead of a hard deadline
2–4 hrs
saved per internal job change evaluation
10–15 min
saved per new employee onboarding
"Integration with Workday, which contains basically all our master information about active employees, was a huge benefit."
IT
IT Senior Analyst
Five-Star Regional Hospital System
ANON.

Let the work flow.

Skip the deck. You bring a document. See what your operations could actually look like in 45 minutes with your own docs.

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