A Year of Acceleration: How 2025 Transformed KnowledgeLake and the Market
As 2025 comes to a close, we’ve decided to share some key KnowledgeLake takeaways and milestones. This was a year defined by momentum. Momentum in how organizations approach automation. Momentum in the shift from point solutions to intelligent, end-to-end orchestration. And momentum fueled by investment growth and a clear commitment to a partner-led go-to-market strategy.
For decades, document management has been treated as a patchwork problem — capture in one system, storage in another, and workflows tools bolted on as an afterthought. In 2025, that model finally broke.
Organizations are no longer asking how to process documents faster. They’re asking a more fundamental question: how do we connect content, workflows, and people in a way that delivers real, measurable outcomes? Speed alone is no longer the goal. Intelligence, orchestration, and accountability are.
This shift has given rise to a new expectation in the market: a true Document Management Operating System, or DocumentOS. Customers are demanding a unified foundation that doesn’t just manage documents but actively orchestrates how work gets done across the enterprise.
KnowledgeLake has been evolving toward this moment. By bringing together intelligent document processing, workflow automation, and agentic orchestration, KnowledgeLake helps organizations replace fragmented tools with a single, outcome-driven automation platform. Our “DocumentOS” unifies AI, automation, compliance, and audit into one cohesive operating system.
A true DocumentOS goes beyond traditional ECM or standalone IDP tools. It reflects a shift in how organizations think about document-driven work—not as a series of disconnected steps, but as an integrated operating model. At its core, a DocumentOS brings several essential capabilities together:
Unified ingestion and intelligence that captures documents from any source and applies AI-driven understanding from the start
Embedded orchestration that naturally connects documents to workflows, business rules, and downstream systems
Governance by design, with security, auditability, and compliance built in rather than layered on
Human-in-the-loop control that provides transparency and oversight where accuracy and accountability matter most
In 2025, this model moved from concept to reality. Rather than continuing to manage growing stacks of loosely connected tools, organizations began consolidating document-centric work around a single operational backbone.
Across government, higher education, and other regulated environments, teams adopted more unified approaches to modernize mission-critical processes. The emphasis wasn’t on introducing more technology, but on simplifying how workflows across people, systems, and policies.
As a result:
The outcome wasn’t just incremental efficiency gains. It was greater clarity, stronger control, and the confidence to operate at scale without adding complexity.
Another pivotal milestone came this year in the form of growth investment from Edison Partners. More than capital, the partnership reinforced confidence in our vision and strengthened our ability to scale innovation, expand market reach, and deepen customer impact.
With Edison’s support, we accelerated investments across product development and go-to-market execution—laying out the groundwork for the next phase of growth.
As KnowledgeLake looks ahead, one thing is clear: the future of our go-to-market strategy is partner-led.
This past year, we strengthened and expanded key partnerships with US Imaging, DataBank and OMG Services, aligning around a shared mission to help organizations modernize document-centric operations faster and more effectively.
These partnerships bring together deep domain expertise, trusted customer relationships, and managed services capabilities—extending KnowledgeLake’s reach while ensuring customers receive tailored, high-impact solutions. Together, we’re enabling a scalable GTM model that combines platform innovation with hands-on delivery, industry specialization, and long-term customer success.
Looking ahead, KnowledgeLake does so with a clear sense of direction—and a lot of excitement about what’s possible. With strong support from Edison Partners and a growing partner ecosystem that includes US Imaging and OMG Services, we’re focused on helping organizations put intelligent automation to work in ways that are practical, secure, and built for the real world.
To our customers, partners, and team members: thank you for the trust, collaboration, and momentum you’ve helped create this year. We’re still early in the journey—and we’re excited to keep building what comes next, together.