KnowledgeLake Support & Customer Service
KnowledgeLake supports your success with accessible, modern tools backed by an exceptional team.
With KnowledgeLake’s customer portal, users and IT administrators alike can access a wealth of expert-created articles and videos related to topics like guided setup, technical overview, best practices in content management, and automation as well as troubleshooting guides. Customers benefit from on-demand support that's accessible anytime, anywhere.
This portal also acts as a hub for the broader KnowledgeLake community of customers and partners. Pose questions, review comments, and learn from others' experiences with the KnowledgeLake platform. Aimed at keeping customers informed, the portal offers articles on announcement-worthy releases and education on the benefits of major feature updates, as well as schedules for upcoming webinars and platform updates.
When strategic changes in use case or expansion to other platform services are required, the KnowledgeLake team is deep in resources to work one-on-one with you through any new project or troubleshooting activity. Friendly and expedient, the experienced support team is accessible when you need them and ready to offer recommendations, best practices, and guidance to ensure the best platform adoption and use for your content services needs.