Mission Linen Supply Renews Focus on Customer Service with Upgrade to the KnowledgeLake Cloud

ST. LOUIS, Mo., — August 26, 2020 — Mission Linen Supply, a leading linen rental and uniform company, has moved to the KnowledgeLake Cloud – the only end-to-end, fully cloud-native solution that enables organizations to capture, process and manage their documents in a single platform. Transitioning to the KnowledgeLake Cloud has allowed Mission Linen Supply to replace their legacy infrastructure, which was expensive and time-consuming to maintain.

The KnowledgeLake Cloud will also enable Mission Linen to spend more time on customer-centric activities by automating back-office work within their Accounts Payable and Human Resources departments. “We are experts in providing laundry services, not intelligent content automation. We wanted to focus more on customer-centric activities and the KnowledgeLake Cloud lets us do this,” says Tony Mancuso, Chief Financial Officer of Mission Linen. Mancuso also shared that they will be utilizing KnowledgeLake’s Intelligent Capture and Robotic Process Automation platform to automate invoice processing and HR On-boarding.

To learn more about the KnowledgeLake Cloud, visit knowledgelake.com.

About KnowledgeLake

KnowledgeLake provides content management solutions that help busy organizations intelligently automate their most important document processes. Since 1999, they've created award-winning, Microsoft-centric solutions that have helped thousands of companies around the world focus on their mission rather than their mission-critical documents. As a four-time Microsoft Partner of the Year, they enable the Microsoft partner ecosystem with tools to extend the value of Microsoft’s business-critical technologies for the benefit of all Microsoft customers.

About Mission Linen

Mission Linen Supply is a family-owned, privately held company and a leading provider of products and services to hospitality, healthcare and industrial businesses. Founded in 1930 by George “Ben” Page, the company has grown from a one-man operation into a leading player in the linen rental and uniform business. With nearly 85 years of industry knowledge and an experienced workforce, Mission is widely recognized for its ability to understand, anticipate and meet its customers’ needs while providing environmentally friendly goods and services. Headquartered in Santa Barbara, California, the company employs more than 2,500 people in five western states.

For additional information:

Tori Cameron, Marketing Coordinator, (314) 900-3083, tori.cameron@knowledegelake.com

More Posts from KnowledgeLake

Awards Based on Customer Feedback Tell the Real Story

Awards Based on Customer Feedback Tell the Real Story

Awards Based on Customer Feedback Tell the Real Story By Ron Cameron on November 30, 2020 It feels like tech...
Blog Header_5 Common Document Processing Patterns RPA_2

Most RPA Implementations Revolve Around Document Processing. Here Are the Five Most Common Ways Companies Are Doing It.

Most RPA Implementations Revolve Around Document Processing. Here Are the Five Most Common Ways Companies Are Doing It. By Joe...
Information Governance versus Information Management

Information Governance versus Information Management

If you’re unfamiliar with the terms like information governance or information management, you might assume they are one of the same. Actually,...