Pella Corporation

Pella Corporation Gets Better View of Information with Enterprise Content

Pella Corporation is a leader in making doors and windows, but the company’s growing operations were sometimes slowed by paper documents and related manual processes. To serve its customers better, the company deployed a KnowledgeLake solution to efficiently capture and share documents. The solution enabled Pella to leverage its existing IT infrastructure to improve essential business processes. Now employees can be more productive serving customers, and the company can make better use of valuable office space that was formerly taken up by paper documents.

The Challenge

Pella Corporation is one of the best-known names in the home and commercial building construction industries, creating high-quality windows and doors used in new construction, remodeling, and window and door replacements. The privately-held company was founded in 1925 and remains headquartered in Pella, Iowa.

Pella employs about 8,600 people, manufactures products in nine states, and distributes products across North America and in select countries overseas. Because of the company’s broad reach it generates enormous numbers of documents, from sales and invoicing materials to product specification documents. For years, Pella utilized many different manual processes for handling these documents.

Pella decided to look for an efficient, cost-effective enterprise content management (ECM) solution that could help the company capture information electronically. This would help reduce the need for printed paper documents, allow employees to work more effectively, and free up valuable floor space used to store paper files.

The Solution

During its evaluation for possible solutions, Pella focused on technologies that could integrate seamlessly with the many Microsoft products that Pella uses, including the Microsoft Office suite, Microsoft SharePoint technologies, Windows Server 2003, and Microsoft SQL Server database software. It considered a number of different options but decided on a KnowledgeLake ECM solution.

“The systems and processes put in place were built largely on our existing investments in technology, like SharePoint and SQL Server,” says Van Beek. “By using the KnowledgeLake products, and by employing software and expertise we already possessed, we were able to enhance our business processes with minimal investment in new technology.”

Paul Van Beek - Senior Web Technical Analyst

Pella Logo

Pella Corporation is a leading manufacturer of high quality windows and doors used in residential and commercial construction. The company is based in Pella, Iowa.

http://www.pella.com

Iowa, United States

Manufacturing

Windows by pells
Pella Logo

"It was a natural fit for Pella because it allowed us to address additional business issues by expanding on the investments we made in Microsoft products, Teams like Accounts Payable, Accounts Receivable, Quoting, and Order Entry have realized significant productivity gains ."

Paul Van Beek - Senior Web Technical Analyst

"The systems and processes put in place were built largely on our existing investments in technology, like SharePoint and SQL Server. By using the KnowledgeLake products, and by employing software and expertise we already possessed, we were able to enhance our business processes with minimal investment in new technology.”

Paul Van Beek - Senior Web Technical Analyst

Results & Benefits

Revitalized operations

Pella was able to dramatically improve its business processes with employee productivity gains and a reduction in consumables and office space; It was able to make these improvements with a cost-effective investment in new technology.

Greater collaboration & productivity

Putting vital corporate documents on an enterprise intranet has driven consistent productivity gains across Pella departments.

Extending Existing IT Investment

By deploying a KnowledgeLake ECM solution, Pella was able to take advantage of existing investments in its information technology, including the SharePoint intranet.

The KnowledgeLake platform helps automate other processes such as:

Intelligent Financial Services

Manage financial documents in the cloud to reduce costs and drive new revenue.

Employee Onboarding

Spend more time managing your employees, not their paperwork.

Explore the Technology

Learn how the KnowledgeLake services create an extensible cloud platform.

Get In Touch

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