Intelligent Content Automation for Insurance Companies

Insurance document processes involved in electronic claims processing, underwriting, policy administration, application processing, insurance records management, and accounting often begin—or are supported throughout—with electronic content or paper documents, originating from a variety of sources. Manually capturing, understanding, and associating these documents with the appropriate claim is time-consuming, costly, and inefficient. KnowledgeLake transforms manual insurance processes into automated processes that enable organizations to effortlessly monitor, measure, and improve business outcomes.

In the highly competitive insurance industry, high-quality service and timeliness are expectations that need to be met. It's difficult for insurance professionals to deliver the highest level of service and make quick decisions when they rely on outdated legacy systems and manual insurance document processes. The KnowledgeLake platform for the insurance industry reduces the amount of time spent filing documents, looking for information, and reproducing lost or misplaced documents, enabling better customer service.