Intelligent Automation for the Insurance Industry

Automate claims adjudication, improve customer service, and reduce costs.

Make Insurance a Breeze with KnowledgeLake

Whether health, life, or property, the insurance industry makes it a priority to continually improve the quality of client service, increase employee efficiency, reduce claims processing costs, and ensure supporting documents’ security. The KnowledgeLake platform for the insurance industry can securely classify, tag, process, store, and retrieve the information needed to better serve your customers—and overall improve insurance claims processing.

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HOW THE KNOWLEDGELAKE PLATFORM CAN BENEFIT THE INSURANCE INDUSTRY

Ensure Security

From paper and electronic claims to proposals, policies, contracts, and applications, insurance companies deal with sensitive information that needs to be available to the right people at the right time. The KnowledgeLake platform for the insurance industry enables companies to designate security rules—including reporting data and a full audit trail available to your business intelligence system—to ensure security, governance, and compliance.

Reduce Costs

Insurance document processes involved in electronic claims processing, underwriting, policy administration, application processing, insurance records management, and accounting often begin—or are supported throughout—with electronic content or paper documents, originating from a variety of sources. Manually capturing, understanding, and associating these documents with the appropriate claim is time-consuming, costly, and inefficient. KnowledgeLake transforms manual insurance processes into automated processes that enable organizations to effortlessly monitor, measure, and improve business outcomes.

Enhance Customer Service

In the highly competitive insurance industry, high-quality service and timeliness are expectations that need to be met. It's difficult for insurance professionals to deliver the highest level of service and make quick decisions when they rely on outdated legacy systems and manual insurance document processes. The KnowledgeLake platform for the insurance industry reduces the amount of time spent filing documents, looking for information, and reproducing lost or misplaced documents, enabling better customer service.

HOW THE KNOWLEDGELAKE PLATFORM CAN BENEFIT THE INSURANCE INDUSTRY

Ensure Security

From paper and electronic claims to proposals, policies, contracts, and applications, insurance companies deal with sensitive information that needs to be available to the right people at the right time. The KnowledgeLake platform for the insurance industry enables companies to designate security rules—including reporting data and a full audit trail available to your business intelligence system—to ensure security, governance, and compliance.

Reduce Costs

Insurance document processes involved in electronic claims processing, underwriting, policy administration, application processing, insurance records management, and accounting often begin—or are supported throughout—with electronic content or paper documents, originating from a variety of sources. Manually capturing, understanding, and associating these documents with the appropriate claim is time-consuming, costly, and inefficient. KnowledgeLake transforms manual insurance processes into automated processes that enable organizations to effortlessly monitor, measure, and improve business outcomes.

Enhance Customer Service

In the highly competitive insurance industry, high-quality service and timeliness are expectations that need to be met. It's difficult for insurance professionals to deliver the highest level of service and make quick decisions when they rely on outdated legacy systems and manual insurance document processes. The KnowledgeLake platform for the insurance industry reduces the amount of time spent filing documents, looking for information, and reproducing lost or misplaced documents, enabling better customer service.

What can you do with the KnowledgeLake platform?

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Solve your organizations most important content challenges with the opportunity to try the KnowledgeLake platform for yourself. Some of the tech you'll get to try:

  • Automatic classification and tagging of documents with our machine learning technology
  • Connect and integrate your systems with our robotic process automation
  • The ability to search for your documents based on data, all from one system
  • Indexing data and uploading documents right from the Microsoft Outlook and Office applications you use every day
tin

Solve your organizations most important content challenges with the opportunity to try the KnowledgeLake platform for yourself. Some of the tech you'll get to try:

  • Automatic classification and tagging of documents with our machine learning technology
  • Connect and integrate your systems with our robotic process automation
  • The ability to search for your documents based on data, all from one system
  • Indexing data and uploading documents right from the Microsoft Outlook and Office applications you use every day

The KnowledgeLake platform helps automate other processes such as:

INSURANCE CLAIMS AUTOMATION

Streamline claims processing with shorter cycles, reduced costs, and enhanced customer service.

BATCH ACCOUNTS PAYABLE

We specialize in leveraging Microsoft for accounts payable processing and archiving.

EXPLORE THE TECHNOLOGY

Learn how the different KnowledgeLake services create an extensible cloud platform.

GET IN TOUCH

Ready to discuss your content management challenges?