We work hand-in-hand with our customers, enabling them to extend our technologies for use far beyond what we could imagine.
Digital transformation starts here
In 1999, we set out to help organizations navigate the digital revolution. Almost 20 years later, our focus remains the same. Our experts specialize in empowering organizations, centralizing information and simplifying transactional content management.
You don’t know what you don’t know. For those clients wishing to get a better handle on their current state, the experienced KnowledgeLake team works with you to determine a high-level content management system designed for your organization. Your document needs and IT landscape are reviewed together with your core team to ensure we start with a strong base. We bring expertise in metadata structure and document management best practices, and educate our clients on how to measure and analyze.
Plan to succeed
Onboarding a new document management technology, conducting a legacy ECM migration or integrating line-of-business systems are no simple tasks. KnowledgeLake experts know how to ask the right questions to prevent time-consuming and expensive errors during the onboarding and migration processes and ensure findability of the documents that matter most. Best practices and governance needs are considered as you work with KnowledgeLake to shape the operational and information structure of the content management system: sites, libraries, metadata, workflow, automation and more.
Improve as you move
Together, we form and execute a plan to conquer any challenges encountered in previous systems as we fundamentally address the specific pain points around your business processes. Migrations are a good time for organizations to not only move documents and information, but also to gain insight into those critical transactional content items already in a repository or file share. The KnowledgeLake team is here to support a swift migration, combined with an ability to learn from–and improve upon–your stored data and documents.