Professional Services

We work hand-in-hand with our customers, enabling them to extend our technologies for use far beyond what we could imagine.

Digital transformation starts here

In 1999, we set out to help organizations navigate the digital revolution. Almost 20 years later, our focus remains the same. Our experts specialize in empowering organizations, centralizing information and simplifying transactional content management.

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World-Class Content Management Services Experience

Our team of experts will work with you to transform your business processes into a true enterprise content management environment. Whether you are interested in deploying our KnowledgeLake solutions to a single department or across the enterprise, our team has the experience to assist you from planning to deployment.

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Integrate and Deploy

Based on years of experience with customers across all industries, KnowledgeLake’s onboarding team guides you through the phases of deployment: implementing information architecture for user acceptance testing, structuring seamless connectivity between systems, and establishing a repeatable, documented process and test scripts to ensure a successful migration implementation. Onboarding also includes access to a volume of system documentation and user guides, videos, and self-help areas—all of which are explained and identified before go-live.

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The Right Knowledge, The Right Experience

With more than 20 years of practical, hands-on content management experience helping companies in virtually every industry, KnowledgeLake has developed and documented metrics, methodologies, best practices, techniques, and templates. This will not only jumpstart your process improvement at the outset but also smooth out the entire process by learning from other companies’ experiences.

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How We Can Help

Our experienced Professional Services team will provide you with a framework that will help you make sound transactional content management (TCM) investment decisions. From planning your Capture processes and taxonomy to migrating content from your legacy system to full implementation of your solution, we can use our experience in the industry to give you a world-class TCM system!

Ready to connect with our Professional Services team?

Full design and configuration services of the KnowledgeLake platform.

We can help you design and implement your digital footprints for machine learning and assist with configuration of processes.

We can determine the best use cases and business processes for use with robotic process automation, plus help you implement it too.

Our experts in legacy migrations can make your migration to a Microsoft SharePoint, Office 365, or Azure repository as painless as possible.

Whether it be your first experience with Transactional Content Management (TCM) or just a new add-on process or department, our trusted advisors are here to help.

We offer monthly Managed Services to help monitor and support your KnowledgeLake and TCM system.

Fast-track your KnowledgeLake implementation with our QuickStart Service!

In order to quickly realize the potential of the cloud-based KnowledgeLake Platform for transactional content management, KnowledgeLake recommends its QuickStart Service.

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How can you leverage KnowledgeLake to support your objectives?

EXPLORE MIGRATION

Swiftly move content to the cloud

EXPLORE TRAINING

E-learning and instructor-led options

EXPLORE SUPPORT

Deep knowledgebase and expert support team

GET IN TOUCH

Ready to discuss your content management challenges?