Professional Services for Digital Transformation
Our content services platform (CSP) allows our customers to extend our technologies for use far beyond what we could imagine.
Digital transformation starts here
In 1999, we set out to help organizations navigate the digital revolution. Twenty years later, our focus remains the same. Our experts specialize in empowering organizations, centralizing information and simplifying transactional content management.
World-Class Content Management Services Experience
Our team of experts will work with you to transform your business processes into a true enterprise content management environment. Whether you are interested in deploying our KnowledgeLake solutions to a single department or across the enterprise, our team has the experience to assist you from planning to deployment.
Integrate and Deploy
Based on years of experience with customers across all industries, KnowledgeLake’s onboarding team guides you through the phases of deployment: implementing information architecture for user acceptance testing, structuring seamless connectivity between systems, and establishing a repeatable, documented process and test scripts to ensure a successful migration implementation. Onboarding also includes access to a volume of system documentation and user guides, videos, and self-help areas—all of which are explained and identified before go-live.
The Right Knowledge, The Right Experience
With more than 20 years of practical, hands-on content management experience helping companies in virtually every industry, KnowledgeLake has developed and documented metrics, methodologies, best practices, techniques, and templates. This will not only jumpstart your process improvement at the outset but also smooth out the entire process by allowing you to learn from other companies’ experiences.
How We Can Help
Our experienced Professional Services team will provide you with a framework that will help you make sound transactional content management (TCM) investment decisions. From planning your Capture processes and taxonomy to migrating content from your legacy system to full implementation of your solution, we can use our experience in the industry to give you a world-class TCM system!
Ready to connect with our Professional Services team?
Fast-track your KnowledgeLake implementation with our QuickStart Service!
In order to quickly realize the potential of the cloud-based KnowledgeLake Platform for transactional content management, KnowledgeLake recommends its QuickStart Service.