Content Management

A consumer-like, unified user experience across all content management systems for optimized access to critical business documents.

Manage, store and secure information in the cloud with flexibility and confidence

Finance, HR, and Claims departments struggle because their document management systems were built for collaborative content. These departments keep the lights on—opening new accounts, processing claims, auditing loans, and paying invoices—they should have the same ease of use and ability to get content in and out of your repository as their colleagues from other departments.

Use our content services platform to make your system sing when it comes to processing transactional content, whether you use SharePoint Online or cloud storage like Microsoft Azure. The platform accesses your data no matter where it lives (think network file shares, personal computers, half-baked SharePoint deployments) and reads your established metadata. From there, Content Services unlocks what you’ve been missing: expansive document viewing from a single screen, dynamic editing and sharing capabilities, and hyper-targeted search functionality. The platform also frees your users from performing repetitive, manual data entry tasks: machine learning “learns” (i.e. classifies) your documents and extracts the metadata and robotic process automation (RPA) allows you to direct bots to perform data entry for your users.

You need solutions that allow you to adapt and change. This has not been the way of typical enterprise content management (ECM) providers whose strategy has been to lock customers into their technologies by making change as inconvenient and complicated as possible. But the spectrum of capabilities made possible by cloud computing is undermining longstanding "rules" of enterprise content management and data storage. The KnowledgeLake platform provides a suite of no-code tools that can be used to easily create solutions for any sort of document challenge. Gone are the weeks or months of waiting for people to create expensive solutions in complicated software products.

Manage, store and secure information in the cloud with flexibility and confidence

Finance, HR, and Claims departments struggle because their document management systems were built for collaborative content. These departments keep the lights on—opening new accounts, processing claims, auditing loans, and paying invoices—they should have the same ease of use and ability to get content in and out of your repository as their colleagues from other departments.

Use our content services platform to make your system sing when it comes to processing transactional content, whether you use SharePoint Online or cloud storage like Microsoft Azure. The platform accesses your data no matter where it lives (think network file shares, personal computers, half-baked SharePoint deployments) and reads your established metadata. From there, Content Services unlocks what you’ve been missing: expansive document viewing from a single screen, dynamic editing and sharing capabilities, and hyper-targeted search functionality.The platform also frees your users from performing repetitive, manual data entry tasks: machine learning “learns” (i.e. classifies) your documents and extracts the metadata and robotic process automation (RPA) allows you to direct bots to perform data entry for your users.

You need solutions that allow you to adapt and change. This has not been the way of typical enterprise content management (ECM) providers whose strategy has been to lock customers into their technologies by making change as inconvenient and complicated as possible. But the spectrum of capabilities made possible by cloud computing is undermining longstanding "rules" of enterprise content management and data storage. The KnowledgeLake platform provides a suite of no-code tools that can be used to easily create solutions for any sort of document challenge. Gone are the weeks or months of waiting for people to create expensive solutions in complicated software products.

NOW YOU HAVE OPTIONS

Quickly and efficiently view, tag, find, secure, route, and annotate your organization’s critical content in the cloud. Regardless of where you store your content, KnowledgeLake makes interacting with that data easier and more efficient. We solve the most expensive and time-consuming data-related issues, such as combining and restructuring data so that it's suitable for analysis and finding the data you need to resolve an issue.

Extend What You Have

No matter where you store your critical content, KnowledgeLake proactively reads and applies the way you’ve organized your metadata to incoming content, offering controls to route and store your data in the platform of your choosing.

Users are empowered with a common interface across systems and the ability to search, view, and edit content directly from Office 365 or a web browser, unifying the experience across the platforms you have in place today. Enhance your content management in Teams, Office 365, or SharePoint with optimized findability, governance, and user adoption.

Go Your Own Way

KnowledgeLake Content Services for Azure combines the ability to leverage open-standards-based, endlessly scalable cloud storage with Microsoft Azure with a user experience designed specifically for easy access to the content that fuels your business.

That means high-volume, automated processing that poses no threat of system crawl or server capacity. This offers you unprecedented flexibility—plus, we won’t hold your data hostage behind our paywall. You own your data; it lives in your Azure tenant.

ADVANTAGES

Contextually drive content

Go from needless siloes to context- and purpose-driven content management in the cloud. Our machine-learning technology can even identify previously misclassified content.

Meet your users where they are

An entirely web-based technology able to run on any device and a drag-and-drop configurable UI makes managing changes a non-issue.

Choose your own repository

Connect to any repository. Users get a unified experience no matter where your content lives and consumer-like tools to access information.

Collect content from anywhere

Paper or digital. Home or remote office. Any device, any format, anywhere.

Streamline business processes

Integrate with any line of business application or workflow using robotic process automation.

Keep your content compliant

Easily maintain a rich audit history with metadata tagging and hyper-targeted search functionality.

Powerful content services with your choice of tools

Our repository-friendly content services—built specifically for managing transactional content on Microsoft—can be used to get the most out of what you already have in place or combined with an Azure cloud storage option.

Learn more about the technologies that power the KnowledgeLake Platform.

CSP Software Helps Sho-Me Power Improve User Experience

Missouri-based utility provider, Sho-Me Power, deployed KnowledgeLake to improve the user experience with their cumbersome document management system and SharePoint-based intranet.

Today, Sho-Me Power relies on KnowledgeLake to ensure documents are quickly uploaded to SharePoint for fast search and retrieval. The utility company also leverages robotic process automation to connect KnowledgeLake functionality directly into some of their most commonly used applications, including Microsoft Dynamics.

“Instead of users leaving the system to go back to filing cabinets, we’re getting many requests for access to the system as word gets out on how easy it is to use. We’ve even had employees comment on how easy it is to use the new system when searching for or scanning new documents."
Jeff Rhein, Director of Information Technologies, Sho-Me Power Electric Cooperative

| Increase information sharing and collaboration from anywhere using a secure web-based browser

| Generate high user adoption while simplifying and improving the SharePoint user experience

| Eliminate or reduce information silos

| Reduce risks and achieve regulatory compliance by enhancing the scalability and security of familiar Microsoft products

| Drive employee efficiency and productivity by integrating KnowledgeLake with your line-of-business systems

| Improve external and internal customer satisfaction by equipping employees with the ability to quickly search, find, and share documents

| SEARCH – experience fast, relevant searches using any combination of full-text or metadata properties

| VIEW/EDIT – enable users to view and edit common document types including PDF, TIFF, and Microsoft Office documents from a web browser

| INDEX – configure content type connectivity with line-of-business applications to increase productivity and reduce manual errors

| Search and find anything from Azure or  SharePoint Online

| Pre-configure and store saved searches

| Completely web-based experience

| Perform full-text and column property searches

| Group, filter, and sort search results

| Build custom views to personalize the look and feel of search results

| View multiple documents side-by-side or in tabbed viewing

| View pages of documents immediately without waiting for the entire document to load

| In-Viewer Full Text Searching - Keyword and phrase searching for PDF with relevance ranking and sorting

| Find similar documents with one click, or configure granular searching of document properties for more targeted results

| In-Viewer Editing

  • Annotate documents using text, image stamps, highlights, lines, and sticky notes
  • View or modify metadata properties side by side with the document
  • Document Check-In/Out
  • Upload, Scan, Delete, Rearrange, Rotate, and Replace PDF and TIFF pages without additional software
  • “Save As” a new document, including its existing properties

| Make connections to business applications and databases for metadata validations, cascading lookups, and other advanced auto-indexing features

| Simplify the user experience while onboarding content by displaying only relevant Document Types

The KnowledgeLake platform helps automate other processes such as:

Intelligent Financial Services

Manage financial documents in the cloud to reduce costs and drive new revenue.

Employee Onboarding

Spend more time managing your employees, not their paperwork.

Explore the Technology

Learn how the KnowledgeLake services create an extensible cloud platform.

Get In Touch

Ready to discuss your content management challenges?