Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

State/Local Government

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

State/Local Government

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Advantage boosts productivity 17% with workflow-based document imaging solution for accounts payable processes

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Document Management Solution Helps MOEITS Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Regulatory Solutions Firm

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Macmahon Holdings Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Pei Cobb Freed & Partners Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

TDIndustries Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Weis Builders Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Edmonton Catholic Schools increases efficiency of human resources department with KnowledgeLake Solutions

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Jefferson County Public Schools Improves Accuracy and Productivity by Digitizing Student Transcripts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Motability Achieves Efficient Storage and Retrieval with KnowledgeLake ECM Solution

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Benesys helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Chemical Bank digitizes a large volume of documents using capture and imaging for SharePoint

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Farm Credit Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Glenmede Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Island Savings Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Middlesex Savings Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Orix Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

RoundPoint Processes Large Loan Amounts with Knowledge ECM Solution

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Seattle Financial Group Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Southwest Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Tradition Capital Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

Van Ru Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

City of Richland, Washington

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

CVR AssociCVR Associates, a consulting firm that decided to reduce the paper burden by deploying an enterprise content management solution on top of Microsoft SharePoint.

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

Content Management for Water and Sanitation

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

IDOT Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

Kentucky Housing Corporation Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Tennessee Housing Development Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Collaboration Technology Helps IBH Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Iowa Health Home Care Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare Network Enhances Business With Electronic Document Management Solution - See more at: http://www.knowledgelake.com/case-studies#sthash.l03Ulb01.dpuf

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

AIB of Massachusetts Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

CeeKay Supply Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Dart Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Data2 Improves AP Workflows with KnowledgeLake ECM Solution

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Hexecel Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

MJB Wood Group, Inc. Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nabco Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Nissan drives communication and collaboration with ECM Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pella Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Pioneer Pole Buildings Prepares for Growth with Enterprise Content Management Solution information

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

ProMed Streamlines Document Management with KnowledgeLake Solution

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

TricorBraun Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Alliance Development Fund Uses KnowledgeLake to Better Manage Vital Documents

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

MCFI Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

E-Z Mart Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

S.J. Smith Co., Inc. Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Tech Electronics Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

ATC Transportation Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Turns to KnowledgeLake to Improve Enterprise Document Management - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Comet Industries Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

VolkerRail gains greater visibility into invoices while improving payment cycles

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Black Elk Energy Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Clearwater Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Invenergy Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

New Water Eases Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Nooter/Eriksen Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Sho-Me Power Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

Contact us today!

We are evaluating how we could use the data integration features of the KnowledgeLake products for looking up customer information on our Microsoft Dynamics SL business software and our legal department is really excited about the security features, which will make it safer to scan customer contracts for construction projects. Ultimately, we feel the KnowledgeLake technology will help our project managers, project accounting department, and other employees provide better service to our customers.

Scott Castleberry Senior Applications Developer TDIndustries

With FileNet, we ran a nightly job that reviewed all documents that were added the day before. It would count the pages on file and compare them to the number of pages expected. If they didn't match, we would get an exception report the next morning. Then our scanning team would have to go digging to find the original for rescanning.

Jerry Littenberg VP of Information Systems Glenmede

The biggest issue was compliance. We have client requirements and agreements in place that detail the need to easily retrieve information upon request. It was getting harder and harder to comply with those requests with our huge stores of paper documents. We also had inefficient processes, such as printing invoices on special paper, then scanning the same invoices in order to store an electronic copy.

Maxine Kirchgessner Manager of Information Security Van Ru Credit Corporation

The ImageSource professional services team helped us arrive at an innovative solution that provides database lookups to our Baan system, which makes a huge difference in accuracy.

Anonymous Company Project Manager Global Chip Manufacturer

When users are in PeopleSoft to approve a purchase order, they can click on the KnowledgeLake Unify button, which instantly lets them search in SharePoint for the relevant contract review documents.

Anonymous IT Manager Financial Services Regulatory Firm

We had a lot of electronic and paper data we needed to convert to the SharePoint system and it became a high priority to find a solution to minimize the time that our users spent scanning, indexing, and retrieving information.

Kay Pinner Director of Organizational Development Tech Electronics

The employees at KnowledgeLake help each other, have fun, celebrate success, learn from each other, challenge each other and respect each other. The team spirit and sense of togetherness is inspiring and quite contagious as it exists across all departments. KnowledgeLake’s leadership team has created an adaptive culture that is successfully aligned to their business goals and is exemplary in its values.

Lauren Pesko Corporate Communications and Public Relations Manager - KnowledgeLake Other

The KnowledgeLake software is allowing us to move paper documents that were overloading a regional third-floor office to an offsite storage facility after they have been scanned into the ECM solution. The KnowledgeLake ECM solution makes it easy to electronically store and access vital documents. We were able to move all of our paper to an off-site facility, reducing expensive storage. Plus, is it now much easier to comply with our document retention guidelines, which set a retention period of 100 years for documents related to sewage disposal systems that are associated with specific land parcels.

Anonymous Manager of Operations and Information Systems State Government Agency

We are a Microsoft shop and use Microsoft .NET for all of our development and web solutions. With KnowledgeLake we got not just powerful scanning capabilities, but also its strong links into SharePoint and the Microsoft Dynamics AX environment. It made the most sense for doing a custom integration into our ERP system. Plus we were able to use the KnowledgeLake software development kit to customize KnowledgeLake Capture to fit our unique needs.

Brian Griffeth Senior Systems Analyst TricorBraun

Our goal was to implement a solution that would integrate well with our network environment, and would let employees quickly find documents without having to go to our locked vault room and sift through boxes of paperwork. That manual process takes a lot of time, involves numerous personal, and was costly. We also knew that with a digital solution, we could safely destroy paper documents that in the past had to be retained for many years for compliance reasons.

Mary Humphrey Information and Technology Manager ProMed

The time needed to process legal documents and archive them electronically has decreased significantly. We no longer have to create barcode sheets for every document because KnowledgeLake does it for us automatically. And we can index more documents at once. In the words of one of our employees, this solution is 'light years ahead' of what we were using before.

Libby Wasserback Senior Business Systems Analyst Alliance Development Fund

Keeping up with day-to-day correspondence keeps our staff busily indexing scans. We continue to assess automations, including the use of bar-coded separator pages to eliminate the manual indexing step. KnowledgeLake specialists also helped us address the problem of printing out invoices by creating an electronic form in which fields are automatically indexed based on position.

Maxine Kirchgessner Manager of Information Security Van Ru Credit Corporation

We cleared out a backlog of more than 8,000 invoices. This, combined with the faster processing for new invoices, has reduced payment times and has given us greater visibility into the processes and finances of the organization. It's also saving us money on recalls of documents that used to be stored with external third parties.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.

The KnowledgeLake Unify solution effectively surfaces SharePoint content to our line-of-business applications so users can search, reference, and archive documents in SharePoint without leaving the business applications that they're currently working in. It also provides a single sign-on solution so end users don't have to log on to multiple systems to see documents within the repository.

Kelly Bressette Senior Vice President Middlesex Savings Bank

Putting our documents on the SharePoint-based intranet helps us improve the productivity of our employees-and provide better member service. For example, say a union member calls to check on the status of his pension application process. Our BeneSys pension coordinator navigates to the SharePoint site, keys in the search, and pulls up all the documents relating to that member as PDF files in a matter of seconds. In the past, this might have required significantly more effort to locate the documents before we could get back to the customer.

Steve Kokotovich Director of Production and Support Services BeneSys

Our long-term goal is to find efficient, cost-effective ways of digitizing and storing the vast quantity of paper documents in the university system. This is an ongoing issue in a wide range of departments, particularly those focused on building the scholarly record.

Sue Workman Associate Vice President of Client Services and Support Indiana University

We wanted to find a more stable and user-friendly solution to replace our existing unreliable system. Some end users simply stopped using the electronic content management system and went back to looking through file cabinets for paper copies of documents. We also wanted to find a solution that would allow us to file documents electronically to minimize printing, which would cut down on the costs associated with printing documents that were then rescanned to be saved in the document management system.

Jeff Rhein Director of Information Technologies Sho-Me Power Electric Cooperative

We found an array of systems and pricing for records management systems. SharePoint was more cost effective than other higher priced, highly customized solutions. Leveraging SharePoint with our Exchange public folders made sense. Plus, vendors we spoke to regarding SharePoint recommended using KnowledgeLake to accompany our SharePoint deployment.

Anonymous IT Manager Financial Services Regulatory Firm

With the KnowledgeLake solution, they know they can get the documents into AP to be processed and paid. They don't have to worry about the invoice after they scan it. They simply put the barcode sheets between the invoice batches, scan using a custom button set up on their devices, and make sure their scanner didn't error when scanning. It's all fast and easy.

Brian Griffeth Senior Systems Analyst TricorBraun

We created metadata for each kind of form or document that is scanned so we can search on key fields to find specific documents. For example, it could be date created, invoice number, company name, or any combination of these and other fields.

George Podolak IT Director Pei Cobb Freed and Partners

Installation was largely completed in two days with a small amount of KnowledgeLake intervention required after the fact. Any lingering setup and configuration questions or issues were resolved during a brief telephone conversation. Overall the installation was hassle free.

Jeff Rhein Director of Information Technologies Sho-Me Power Electric Cooperative

Now we can simply set a retention schedule for each document and when they reach that date, they are deleted in a timely manner. It helps us improve our regulatory and compliance practices. We don't have to rely on paper stored in file rooms. Having the documents available online has significantly improved business continuity planning so that in case of a fire or other disaster, we have the ability to recover documents more effectively.

Debbie Shannon Chief Information Officer Carlile Transportation

With the KnowledgeLake ECM products and SharePoint, employees don't have to go from office to office trying to figure out which loan officer has the file and which stack it's in. Files are always at our fingertips. A branch loan officer told me of a customer who wanted to discuss something in his file. Instead of spending five or 10 minutes or longer looking for the documents in a filing cabinet in another room, the loan officer pulled up the complete loan documentation on his screen in less than 30 seconds. She said it was awesome.

Marc Miles Information Systems Manager Farm Credit Midsouth

When you calculate the cost of things like salaries and attorney fees, the time and cost savings are significant. Just as important, we're able to give our agents the tools they need to deal with grievances very rapidly and to make the process less painful for everyone involved.

Ron Borden Executive Director Midwest Operating Engineers

We've had immediate adoption within our AP and Sales Order Processing departments-Both departments are ecstatic. The new system easy to use, easy to understand, easy to do lookups. Training is literally 20 minutes.

Anonymous Company Project Manager Global Chip Manufacturer

We recognized Office SharePoint Server 2007 as a strong foundation for ECM because of its integration with the Microsoft Office system and its familiarity for easy user adoption.

Mike Miller Sales Engineer at KnowledgeLake

We needed a document repository solution that could help us get a handle on all the paper documents being handled across multiple departments

Mary Humphrey Information and Technology Manager ProMed

We needed a solution that would integrate with Microsoft SharePoint, which we had in place. It was the vehicle for electronic content and records management throughout our agency.

Anonymous Records Manager Government Agency

With the KnowledgeLake technology, document entry happens fast and accurately with excellent image quality.

Gary Richardson Chief Information Officer Chemical Bank

Rather than redeploying a stand-alone document capture system, we wanted to find a broader document management system that could help us improve communications and collaboration throughout our operations.

Derin Bluhm Chief Information Officer Seattle Financial Group

Because we work with several different federal and state programs, our organization can look like many different businesses instead of one entity. With the KnowledgeLake solution, we were able to achieve consistency in the way all documents are stored and retrieved, and we can enforce retention schedules.There are no more files building up and waiting to be purged. Now it's automatic

Nicole Lucas Director of Information Technology Tennessee Housing Development Agency

We considered some alternatives, including solutions from DocuWare and FileHold, but they did not include the kind of functionality and integration with our ERP systems that we were looking for. They would have required backend custom integration, whereas KnowledgeLake fit the vision we had for an ECM solution.

David Nelson Director of IT Comet Industries

Prior to implementation, we were handling an average of 10,000 invoices monthly and employing two full-time people to index about 250 invoices a day. Our accounts payable team also had to chip in. With the KnowledgeLake solution, we have just two full-time people processing 500 invoices a day, a 100 percent improvement from the old processes. And we no longer need our AP staff to help out. They can now put more focus on their core activities.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.

Besides having visibility of workflow processes at any stage that provides an enhanced audit trail, we truly have real-time visibility of our outstanding accounts payable liabilities from the moment we receive a supplier voucher-not just what has posted into the system but also invoice amounts that are in the approval queue as well.

Michael Borgna CFO Data2

We were looking for a solution that was both powerful and flexible enough to handle simple scanning as well as complex, indexed lookups using optical character recognition [OCR] technology.

James Fickbohm Technology Coordinator Iowa Health Home Care