Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

School District 42, British Columbia

British Columbia School District Speeds Consent Process with Knowledge Solution

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Electronics

Gopher Electronics

Electronics Supplier Uses KnowledgeLake Connect to Speed Document Uploads

Electronics

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

State/Local Government

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

State/Local Government

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

Oklahoma Department of Rehabilitation Services

Oklahoma Agency Helps Disabled More Efficiently with KnowledgeLake ECM Solution

State/Local Government

Santa Clara County

Santa Clara County Gains Efficiencies, and Office Space, with KnowledgeLake Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

Trek Bicycles

Bike Makers' Processes Shift into High Gear with KnowledgeLake ECM Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

CenterPointe Church

Community Church uses KnowledgeLake and Microsoft Office 365 to Streamline Back Office Operations

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Advantage boosts productivity 17% with workflow-based document imaging solution for accounts payable processes

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Document Management Solution Helps MOEITS Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Regulatory Solutions Firm

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Macmahon Holdings Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Pei Cobb Freed & Partners Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

TDIndustries Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Weis Builders Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Edmonton Catholic Schools increases efficiency of human resources department with KnowledgeLake Solutions

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Jefferson County Public Schools Improves Accuracy and Productivity by Digitizing Student Transcripts

School District 42, British Columbia

British Columbia School District Speeds Consent Process with Knowledge Solution

Document Management for School Districts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Electronics

Gopher Electronics

Electronics Supplier Uses KnowledgeLake Connect to Speed Document Uploads

Content management for distribution

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Tech Electronics Improves Operations with Enterprise Content Management Solution

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Motability Achieves Efficient Storage and Retrieval with KnowledgeLake ECM Solution

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Benesys helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Chemical Bank digitizes a large volume of documents using capture and imaging for SharePoint

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Farm Credit Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Glenmede Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Island Savings Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Middlesex Savings Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Orix Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

RoundPoint Processes Large Loan Amounts with Knowledge ECM Solution

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Seattle Financial Group Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Southwest Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Tradition Capital Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

Van Ru Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

City of Richland, Washington

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

CVR AssociCVR Associates, a consulting firm that decided to reduce the paper burden by deploying an enterprise content management solution on top of Microsoft SharePoint.

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

Content Management for Water and Sanitation

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

IDOT Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

Kentucky Housing Corporation Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

Oklahoma Department of Rehabilitation Services

Oklahoma Agency Helps Disabled More Efficiently with KnowledgeLake ECM Solution

SharePoint Content Management for State Government Agencies

Santa Clara County

Santa Clara County Gains Efficiencies, and Office Space, with KnowledgeLake Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Tennessee Housing Development Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Collaboration Technology Helps IBH Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Iowa Health Home Care Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare Network Enhances Business With Electronic Document Management Solution - See more at: http://www.knowledgelake.com/case-studies#sthash.l03Ulb01.dpuf

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

AIB of Massachusetts Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

CeeKay Supply Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Dart Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Data2 Improves AP Workflows with KnowledgeLake ECM Solution

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Hexecel Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

MJB Wood Group, Inc. Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nabco Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Nissan drives communication and collaboration with ECM Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pella Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Pioneer Pole Buildings Prepares for Growth with Enterprise Content Management Solution information

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

ProMed Streamlines Document Management with KnowledgeLake Solution

Trek Bicycles

Bike Makers' Processes Shift into High Gear with KnowledgeLake ECM Solution

SharePoint ECM for Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

TricorBraun Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Alliance Development Fund Uses KnowledgeLake to Better Manage Vital Documents

CenterPointe Church

Community Church uses KnowledgeLake and Microsoft Office 365 to Streamline Back Office Operations

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

MCFI Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

E-Z Mart Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

S.J. Smith Co., Inc. Uses Enterprise Content Management to Organize Orders, Invoices

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

ATC Transportation Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Turns to KnowledgeLake to Improve Enterprise Document Management - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Comet Industries Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

VolkerRail gains greater visibility into invoices while improving payment cycles

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Clearwater Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Invenergy Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

New Water Eases Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Nooter/Eriksen Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Sho-Me Power Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

Contact us today!

KnowledgeLake Connect lets our users quickly upload email or emailed documents directly from Outlook. It's also easy to create and import associated file information. With KnowledgeLake, our company can capture and store relevant data-with metadata-in SharePoint from within the Outlook client quickly and efficiently.

Jason Heiser Enterprise Applications Consultant ORIX USA Corporation

Our region experiences several tornados each year, and we're also in an earthquake zone with a high probability of soil liquefaction in the event of a severe quake. And of course, fire always poses a threat to business files. Instead of paper documents sitting in filing cabinets that could be destroyed, we have files in databases that are replicated to servers in another state outside of the tornado and earthquake zone. Concerns about business continuity are now much lower with redundant files.

Marc Miles Information Systems Manager Farm Credit Midsouth

With the KnowledgeLake technology, document entry happens fast and accurately with excellent image quality.

Gary Richardson Chief Information Officer Chemical Bank

For our light users, we'll simply put them on KnowledgeLake Connect. The versatility of KnowledgeLake Connect and the ability to drag and drop documents provides flexibility that general users can appreciate.

Anonymous IT Administrator Weis Builders

As our demand increases or shrinks, our KnowledgeLake products will provide the required functionality without the heavy overhead of a 'too big' solution that is rarely used to its full potential.

Anonymous IT Administrator Weis Builders

Many of the requests we get for document management solutions can be addressed quickly using KnowledgeLake. For example, we have several departments that use similar record types. We created a template that provides the same kinds of document and metadata information used during KnowledgeLake scans. It's part of a 'quick start' foundation shared with us by KnowledgeLake that enables fast, efficient, and repeatable solutions that really reduce the time it takes to respond to department requests.

Denise Hirschbeck Assistant Vice Chancellor for Information Services and Technology Washington University

When we were storing content over all of those network drives, we estimated that employees were spending up to 25 percent of their time searching for content. A typical search in the past might have taken 15 minutes. Now, in just a minute or so and a couple of clicks, the employee has the information in hand. With KnowledgeLake, SharePoint, and FileTrail, employees can be far more efficient.

Ronald McAdams Business and Software Analyst Black Elk Energy

While we pride ourselves in the efficiencies we bring to our own customers, our paper-based accounts payable process was fraught with inefficiencies, and was time-consuming both within the approval and document retention processes.

Michael Borgna Chief Financial Officer Data2

Because we work with several different federal and state programs, our organization can look like many different businesses instead of one entity. With the KnowledgeLake solution, we were able to achieve consistency in the way all documents are stored and retrieved, and we can enforce retention schedules.There are no more files building up and waiting to be purged. Now it's automatic

Nicole Lucas Director of Information Technology Tennessee Housing Development Agency

With a document management solution based on KnowledgeLake products and SharePoint Server 2007, we own the data, we determine how the data will be stored and who can access which documents, and we can access the data without using proprietary software.

David Meier Technical Manager of Information Systems McFarland Clinic PC

A few weeks after the upgrade an external audit was performed, and our controller reported that the auditors were very pleased with the new system. That bolsters our decision to integrate the solution with Dynamics SL using KnowledgeLake Unify for SharePoint. Our finance and accounting department has been really excited by the capabilities that are provided with the new solution.

Jeff Rhein Director of Information Technologies Sho-Me Power Electric Cooperative

The fact that we didn't have an adequate solution to Document Imaging out of the box with SharePoint was another hurdle, but this was solved with the implementation of KnowledgeLake.

Doug Sutherland Web Architect Jefferson County Public Schools

Because we no longer need to keep all of the physical space that we used to require for filing cabinets, we've been able to reduce our costs. Plus we can put that additional space to better use. In the past we were looking to grow our team but had no space to add new employees in our current office. We were able to add space for employees by eliminating filing cabinets.

Drew Madelung Enterprise Content Management and Sharepoint Specialist Milwaukee Center For Independence

We also have dashboard metrics that provide information such as average workflow velocity, the average size of the document queue and percentage comparisons of type of documents such as PO vs Non-PO routed through workflow. These are actionable data points that provide insight into current workflow performance and potential areas for future improvement or additional resource allocation.

Michael Borgna CFO Data2

I got my hands on several of the ECM solutions at a Microsoft TechEd event KnowledgeLake sold itself with its SharePoint integration, its ECM features, and its intuitive user interface.

Marc Miles Information Systems Manager Farm Credit Midsouth

We use Windows-based security to control who has access to documents. Not only can we secure the access to documents, but we can restrict who can see particular types of documents. This is huge benefit when we go through audits and regulatory exams because it enhances compliance with internal security policies and industry regulations.

Shawn Carlson Chief Information Officer Tradition Capital Bank

We were outgrowing our physical space and needed a solution that would reduce the amount of paper files we were retaining and the file space in our offices. It was also time consuming to locate files, and documents were sometimes misfiled or not returned fast enough, making it hard for other employees to find the information.

Kay Pinner Director of Organizational Development Tech Electronics

The ImageSource professional services team helped us arrive at an innovative solution that provides database lookups to our Baan system, which makes a huge difference in accuracy.

Anonymous Company Project Manager Global Chip Manufacturer

Eliminating the paper files means there is no need for loan officers to take a file out of the office to work from home during the busy season, and it eliminates the risk that files can be accidentally left out of the filing cabinet or on a desk. Files are secured by our network, giving us much greater control over the confidentiality of information

Marc Miles Information Systems Manager Farm Credit Midsouth

KnowledgeLake believes that to serve our clients with excellence, we first have to serve our people. We also believe in taking our success and putting it back into our St. Louis roots – our community.

Kim Grego Marketing Manager - KnowledgeLake Other

We knew that creating a content management system for the storage and retrieval of these documents would enable us to streamline our operations, providing better service for both students and employees.

Denise Hirschbeck Assistant Vice Chancellor for Information Services and Technology

Employees working inside SharePoint can leverage customized features in KnowledgeLake to complete transactions faster, automate repetitive manual tasks, and easily meet service-level agreements that we have with our customers. We can also search for and export information faster than before, and do it in a secure manner. The tangible benefits gained just from transaction processing delivered a fast return on investment in the KnowledgeLake solution, and were enough to support moving forward with a far more extensive KnowledgeLake ECM deployment.

Anonymous Systems Administrator Regulatory Solutions Firm

We needed a workflow and document management solution that could leverage the information already in our Dynamics GP ERP system. Ideally, it would provide pending notifications to approving managers, eliminate duplicate keystrokes, reduce potential errors caused by manual data entry, and be easily accessible from our enterprise platform.

Michael Borgna CFO Data2

It worked to some degree, but there was no automation, and we had challenges in the way that images were saved to SharePoint. Also, it didn't address user search requirements, and it took us a long time to develop and deploy enhancements.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.

After the KnowledgeLake solution was deployed for processing vouchers, we began seeing huge savings in terms of fewer employee hours needed. In addition, we're now saving more documents that used to be discarded because the old process made it too time consuming to deal with them.

Mark Kinkage Chief Information Officer

We selected Microsoft SharePoint as the base platform for our solution because of its ease of use and compatibility with other applications within the Microsoft Office suite. VolkerRails internal Intranet uses Microsoft SharePoint and we wanted a consistent look and feel for our scanning solution.

Matthew Booth Business Analyst VolkerRail

I know we could not have done this deployment as well without the assistance of KnowledgeLake's staff working together with our own SharePoint architects. 

Kathie Tourangeau District Principal Edmonton Catholic Schools

It assists department heads in managing department expense budgets by letting them easily see the posting account during approval processes. This information lets department heads suggest different posting accounts or reroute information for additional research - they are more engaged in the process rather than just receiving a department statement at month end.

Michael Borgna CFO Data2

Our users were reliant on a Microsoft Outlook plugin to move items directly from Outlook into our previous document management system. However, when planning the transition to SharePoint it became clear that the multiple-file upload feature, which would require inputting metadata and checking individual files through multiple steps, would be too cumbersome and time-consuming when addressing more than a few files.

Jason Heiser Enterprise Applications Consultant ORIX USA Corporation

It went as smooth as can be. It was a very quick deployment considering the time pressure we were under to get it accomplished.

Gary DeCastro Managing Director National Collegiate Athletic Association

Editing mistakes on documents is much easier now, leading to fewer errors getting into the system. There was no real editing capability in the past. If a mistake was made, then a document had to be rescanned and re-indexed all over again. Now we can also populate metadata from a database, which means fewer typos and greater consistency in the data.

Libby Wasserback Senior Business Systems Analyst Alliance Development Fund

In the past, an employee would spend valuable time hunting through boxes to find one document. With the KnowledgeLake solution, we have one single place where documents are stored, and can search for and retrieve a specific document in just a few moments. It allows us to be much more productive and to easily access information to make business decisions.

Rama Sundaram Director of Technology MJB Wood Group, Inc.

We're a Microsoft shop, so additional costs for licensing and our development efforts were kept under control by going with KnowledgeLake and SharePoint.

Danny Knudsen Solution Analyst Southwest Bank

A staff member can, for example, rapidly find and view files from anywhere while on the phone with a client-without having to leave her desk to go to some file cabinet on the other side of the building. The KnowledgeLake software and the built-in OCR technology renders high-quality, easily searchable PDFs. It's really cool how easily it can find a client's name in a 50-page file.

James Fickbohm Technology Coordinator Iowa Health Home Care

We had an accounts team comprised of 10 full-time and four temporary staffers who were struggling to keep up with the volume. Along with the drain on human resources, it created issues for us in terms of fulfilling service level agreements with suppliers, which promised acknowledgement of their paperwork within 72 hours and processing within five days. Not only were SLA's becoming difficult to maintain, but we had a backlog of more than 8,000 invoices. It made cash forecasting difficult. If left unchecked, it would have had a negative impact on our service.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.