Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

School District 42, British Columbia

British Columbia School District Speeds Consent Process with Knowledge Solution

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Electronics

Gopher Electronics

Electronics Supplier Uses KnowledgeLake Connect to Speed Document Uploads

Electronics

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

State/Local Government

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

State/Local Government

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

Oklahoma Department of Rehabilitation Services

Oklahoma Agency Helps Disabled More Efficiently with KnowledgeLake ECM Solution

State/Local Government

Santa Clara County

Santa Clara County Gains Efficiencies, and Office Space, with KnowledgeLake Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

Trek Bicycles

Bike Makers' Processes Shift into High Gear with KnowledgeLake ECM Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

CenterPointe Church

Community Church uses KnowledgeLake and Microsoft Office 365 to Streamline Back Office Operations

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Advantage boosts productivity 17% with workflow-based document imaging solution for accounts payable processes

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Document Management Solution Helps MOEITS Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Regulatory Solutions Firm

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Macmahon Holdings Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Pei Cobb Freed & Partners Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

TDIndustries Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Weis Builders Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Edmonton Catholic Schools increases efficiency of human resources department with KnowledgeLake Solutions

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Jefferson County Public Schools Improves Accuracy and Productivity by Digitizing Student Transcripts

School District 42, British Columbia

British Columbia School District Speeds Consent Process with Knowledge Solution

Document Management for School Districts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Electronics

Gopher Electronics

Electronics Supplier Uses KnowledgeLake Connect to Speed Document Uploads

Content management for distribution

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Tech Electronics Improves Operations with Enterprise Content Management Solution

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Motability Achieves Efficient Storage and Retrieval with KnowledgeLake ECM Solution

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Benesys helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Chemical Bank digitizes a large volume of documents using capture and imaging for SharePoint

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Farm Credit Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Glenmede Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Island Savings Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Middlesex Savings Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Orix Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

RoundPoint Processes Large Loan Amounts with Knowledge ECM Solution

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Seattle Financial Group Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Southwest Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Tradition Capital Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

Van Ru Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

City of Richland, Washington

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

CVR AssociCVR Associates, a consulting firm that decided to reduce the paper burden by deploying an enterprise content management solution on top of Microsoft SharePoint.

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

Content Management for Water and Sanitation

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

IDOT Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

Kentucky Housing Corporation Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

Oklahoma Department of Rehabilitation Services

Oklahoma Agency Helps Disabled More Efficiently with KnowledgeLake ECM Solution

SharePoint Content Management for State Government Agencies

Santa Clara County

Santa Clara County Gains Efficiencies, and Office Space, with KnowledgeLake Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Tennessee Housing Development Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Collaboration Technology Helps IBH Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Iowa Health Home Care Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare Network Enhances Business With Electronic Document Management Solution - See more at: http://www.knowledgelake.com/case-studies#sthash.l03Ulb01.dpuf

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

AIB of Massachusetts Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

CeeKay Supply Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Dart Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Data2 Improves AP Workflows with KnowledgeLake ECM Solution

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Hexecel Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

MJB Wood Group, Inc. Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nabco Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Nissan drives communication and collaboration with ECM Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pella Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Pioneer Pole Buildings Prepares for Growth with Enterprise Content Management Solution information

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

ProMed Streamlines Document Management with KnowledgeLake Solution

Trek Bicycles

Bike Makers' Processes Shift into High Gear with KnowledgeLake ECM Solution

SharePoint ECM for Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

TricorBraun Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Alliance Development Fund Uses KnowledgeLake to Better Manage Vital Documents

CenterPointe Church

Community Church uses KnowledgeLake and Microsoft Office 365 to Streamline Back Office Operations

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

MCFI Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

E-Z Mart Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

S.J. Smith Co., Inc. Uses Enterprise Content Management to Organize Orders, Invoices

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

ATC Transportation Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Turns to KnowledgeLake to Improve Enterprise Document Management - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Comet Industries Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

VolkerRail gains greater visibility into invoices while improving payment cycles

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Black Elk Energy Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Clearwater Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Invenergy Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

New Water Eases Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Nooter/Eriksen Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Sho-Me Power Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

Contact us today!

These systems were getting old and reaching the capacity of the hardware they were running on. To help our operations, we wanted to find a single system that could handle capturing more than 1,000 documents per day.

Raul Mital Data Technology Project Leader Hexcel

KnowledgeLake Connect allows our users to add content to SharePoint without ever having to go to SharePoint. This is an important feature because they are all busy, and the less time that they have to spend navigating to different applications, the more time they have to focus on their jobs.

Jason Heiser Enterprise Applications Consultant ORIX USA Corporation

We can scan a batch in 5 minutes now where it used to take 30 minutes, it [the solution] is user- friendly, where we used to need to attach images manually, it is now automated.

Denise South Database Administrator Motability

For the first seven months after initial deployment, we had only one instance of unplanned downtime. That compares to the previous solution where we had weekly issues that hampered productivity.

Rebecca Wilson Project Leader

Now we can simply set a retention schedule for each document and when they reach that date, they are deleted in a timely manner. It helps us improve our regulatory and compliance practices. We don't have to rely on paper stored in file rooms. Having the documents available online has significantly improved business continuity planning so that in case of a fire or other disaster, we have the ability to recover documents more effectively.

Debbie Shannon Chief Information Officer Carlile Transportation

It is flexible enough to allow for growth, but precise enough to enable rapid searches. We have several search filters and options to view and find documents. Most users quickly find the documents that they are searching for in a matter of minutes. Speaking for myself, KnowledgeLake's solution for our document management library has greatly simplified my ability to find the documents that I need on a daily basis.

Jerry Levy Vice President of Administration Invenergy Clean Energy Company

With FileNet, we ran a nightly job that reviewed all documents that were added the day before. It would count the pages on file and compare them to the number of pages expected. If they didn't match, we would get an exception report the next morning. Then our scanning team would have to go digging to find the original for rescanning.

Jerry Littenberg VP of Information Systems Glenmede

The speed and simplicity of scanning documents using KnowledgeLake Capture saves our office staff valuable time. The new scanner software scans and OCR’s extremely fast and it is very user friendly.

Aimee Beadel Scanner S.J. Smith Co., Inc.

The financial statements were taking up way too much space in our archive room. It was time-consuming to find, copy, and then return particular documents when they had to be accessed by auditors or by our legal or credit departments.

Marge Angers Controller TDIndustries

Prior to implementation we used a paper system. Even when using ACH [payroll services] for some vendors, we still had to rely on paper processes to review and get signatures for approvals. With the new accounts payable system running through KnowledgeLake and SharePoint, it is much faster to establish authority limits and notification of pending approvals needed. The savings of time and money are already paying dividends.

Paul Kaster Director of Business Services New Water

Not only has the velocity of items routing through our workflow processes improved by at least 48 hours, the elimination of duplicate data entry has greatly increased the accuracy of our posting process. KnowledgeLake definitely met our objectives of deploying a more efficient AP workflow solution that is tightly integrated with our ERP system.

Michael Borgna CFO Data2

Images are perfected on the first scan, and paper-based characteristics such as highlighter marks and colored paper all scan into an image that is clear and precise.

Gary Richardson Chief Information Officer Chemical Bank

When users are in PeopleSoft to approve a purchase order, they can click on the KnowledgeLake Unify button, which instantly lets them search in SharePoint for the relevant contract review documents.

Anonymous IT Manager Financial Services Regulatory Firm

At CMG we pride ourselves on being a community business. Our staff are empowered to make business decisions locally and we needed a document management system that would support this. KnowledgeLake and SharePoint allow us to easily and securely access customer information, regardless of the branch they enter.

Valerieanne Byrnes Head of HR Community Mutual Group

On occasion, some of the employees will chuckle and say something like, 'Remember when we had all of those file cabinets lining the aisles? That was just terrible.' I am actually shocked at how quickly we were able to do away with the bulky storage used for paper documents. The main office area used to be crowded with filing cabinets. Now they are gone.

Andrew Lisowski Network Engineer NABCO Entrances Inc

They no longer have to search for and pull physical files that may or may not be in the archive, or ask someone in another department to find documents for them. Our employees can now retrieve documents quickly from their PCs. That's a huge benefit to our customers who want accurate and timely data.

Kay Pinner Director of Organizational Development Tech Electronics

This slowed the process of accessing documents. Moreover, we use SharePoint Server 2007 as a key communications tool, and wanted to find a solution that could leverage SharePoint Server for more control and faster access to documents on our intranet.

David Meier Technical Manager of Information Systems McFarland Clinic PC

The KnowledgeLake products enabled us to integrate our document management functions into our existing enterprise-wide Microsoft SharePoint Server environment. Using Knowledge technology with SharePoint Server delivers greater efficiency for company processes. We can leverage a single IT system for document management, for communications between clinics, and for a Web-based intranet that can be used for many different purposes.

David Meier Technical Manager of Information Systems McFarland Clinic PC

One of our biggest challenges was in the way we dealt with contract review processes. Our contract reviews involved handling a lot of paper documents, which had to be routed throughout the organization for approval and review. But that did not mesh with our existing PeopleSoft purchase-order workflow.

Anonymous IT Manager Financial Services Regulatory Firm

Based on the efficiencies gained through the KnowledgeLake solution, we think other areas of the NJCSC can benefit through improved enterprise content management and collaboration using a solution from KnowledgeLake.

Anonymous Senior IT Representative New Jersey Civil Service Commission

The solution had become antiquated and difficult to use. The files in the system could only be viewed with a specific software viewer, the support was inadequate, and training for users was virtually non-existent.

Libby Wasserback Senior Business Systems Analyst Alliance Development Fund

The ImageSource professional services team helped us arrive at an innovative solution that provides database lookups to our Baan system, which makes a huge difference in accuracy.

Anonymous Company Project Manager Global Chip Manufacturer

I've been very satisfied with our investment in the KnowledgeLake products and our ability to the integration of those products with our core Microsoft Office applications and SharePoint. We're continuing to streamline our document management processes with each new enhancement that KnowledgeLake brings to the product suite.

Gary DeCastro Managing Director National Collegiate Athletic Association

The KnowledgeLake support staff created search pages for each document class.Users can easily enter search information. The results are displayed on the web page, and a simple click brings them instantly to the user's desktop. With KnowledgeLake, we save considerable time when retrieving documentation. Sometimes all that's needed is a quick review on the screen and it's done, without any need for printing the document.

Mary Humphrey Information and Technology Manager ProMed

During the scanning process, KnowledgeLake has a step that performs full-text index during the creation of the Adobe PDF file. It is extremely useful when trying to find specific words in specific documents and, now that our scanned documents are stored as PDF files, we can take advantage of the Adobe Acrobat Reader to view them instead of using the small FileNet window. With the KnowledgeLake solution, our users have a better overall experience when searching through and viewing documents.

Jerry Littenberg VP of Information Systems Glenmede

Our customers see excellent adoption rates because their users are already comfortable working in Office SharePoint Server 2007 and other Microsoft Office products.

Jennifer Birdsell Marketing Communications Manager at KnowledgeLake

The KnowledgeLake software is allowing us to move paper documents that were overloading a regional third-floor office to an offsite storage facility after they have been scanned into the ECM solution. The KnowledgeLake ECM solution makes it easy to electronically store and access vital documents. We were able to move all of our paper to an off-site facility, reducing expensive storage. Plus, is it now much easier to comply with our document retention guidelines, which set a retention period of 100 years for documents related to sewage disposal systems that are associated with specific land parcels.

Anonymous Manager of Operations and Information Systems State Government Agency

We looked briefly at other document management products, but we felt that tight integration with SharePoint and other Microsoft products was essential to making the solution work. It's one of the primary reasons why KnowledgeLake was chosen over all of its competitors.

Gary DeCastro Managing Director National Collegiate Athletic Association

With the KnowledgeLake and SharePoint technologies, signature cards are now located and displayed in seconds on the intranet, allowing branch business transactions to occur quickly and efficiently.

Gary Richardson Chief Information Officer

Our Commercial teams faced continual problems supporting claims made to our main customers, these claims need to be backed up with hard copies of all expenditure included in the claim leading to site based commercial teams spending time in our head office photocopying invoices. This was both an unwanted overhead on our contracts but also led to senior members of our commercial teams not adding value to the contracts they were working on. The business now has greater visibility of invoices in query which should lead to an improved payment cycle ensuring our suppliers are paid in a timelier manner. The obvious benefits of the implementation of KnowledgeLake has led to other areas of the business showing an interest in improved document management. VolkerRail is now scanning all Cash Book payments and are planning to scan staff timesheets, sub contract invoices, employee records and transmittal forms.

Matthew Booth Business Analyst VolkerRail

Sometimes our staff would spend hours trying to find specific documents, which were scattered in folders in filing cabinets. With the KnowledgeLake ECM solution, an employee can simply search for specific keywords and pull up a document in a matter of seconds. It saves a huge amount of personnel time-time that can be put to better use than searching through filing cabinet drawers.

George Podolak IT Director Pei Cobb Freed and Partners

The overall system was difficult to use, navigate, and find content and information that was stored in different databases. We also lacked good indexing for easy searches and retrieval of information.

Kelly Bressette Senior Vice President Middlesex Savings Bank

We decided to go for a proven ECM solution that delivered the important benefits we needed for our business operations, including easier, faster access to documents and getting away from file cabinets. That led us to deploy KnowledgeLake software running on top of Microsoft SharePoint.

Patrick Markarian Information Systems Manager CVR Associates

Previously, we had inflated records management costs by having large patient files in each of the treating offices. By centralizing all of the records management functions we have been able to reduce administrative costs while increasing access to patient information.

Jeff Crowell Applications Architect DuPage Medical Group

With the KnowledgeLake ECM solution, we have the ability to more easily keep track of client files, implement workflows where time-sensitive documents are involved, and automate many of our processes that in the past took hours or days to complete. We also expect to free up about 1,000 square feet of office space for use by employees instead of file cabinets.

Patrick Markarian Information Systems Manager CVR Associates