Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

State/Local Government

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

State/Local Government

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Advantage boosts productivity 17% with workflow-based document imaging solution for accounts payable processes

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Document Management Solution Helps MOEITS Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Regulatory Solutions Firm

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Macmahon Holdings Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Pei Cobb Freed & Partners Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

TDIndustries Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Weis Builders Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Edmonton Catholic Schools increases efficiency of human resources department with KnowledgeLake Solutions

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Jefferson County Public Schools Improves Accuracy and Productivity by Digitizing Student Transcripts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Motability Achieves Efficient Storage and Retrieval with KnowledgeLake ECM Solution

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Benesys helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Chemical Bank digitizes a large volume of documents using capture and imaging for SharePoint

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Farm Credit Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Glenmede Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Island Savings Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Middlesex Savings Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Orix Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

RoundPoint Processes Large Loan Amounts with Knowledge ECM Solution

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Seattle Financial Group Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Southwest Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Tradition Capital Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

Van Ru Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

City of Richland, Washington

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

CVR AssociCVR Associates, a consulting firm that decided to reduce the paper burden by deploying an enterprise content management solution on top of Microsoft SharePoint.

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

Content Management for Water and Sanitation

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

IDOT Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

Kentucky Housing Corporation Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Tennessee Housing Development Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Collaboration Technology Helps IBH Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Iowa Health Home Care Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare Network Enhances Business With Electronic Document Management Solution - See more at: http://www.knowledgelake.com/case-studies#sthash.l03Ulb01.dpuf

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

AIB of Massachusetts Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

CeeKay Supply Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Dart Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Data2 Improves AP Workflows with KnowledgeLake ECM Solution

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Hexecel Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

MJB Wood Group, Inc. Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nabco Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Nissan drives communication and collaboration with ECM Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pella Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Pioneer Pole Buildings Prepares for Growth with Enterprise Content Management Solution information

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

ProMed Streamlines Document Management with KnowledgeLake Solution

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

TricorBraun Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Alliance Development Fund Uses KnowledgeLake to Better Manage Vital Documents

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

MCFI Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

E-Z Mart Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

S.J. Smith Co., Inc. Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Tech Electronics Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

ATC Transportation Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Turns to KnowledgeLake to Improve Enterprise Document Management - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Comet Industries Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

VolkerRail gains greater visibility into invoices while improving payment cycles

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Black Elk Energy Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Clearwater Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Invenergy Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

New Water Eases Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Nooter/Eriksen Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Sho-Me Power Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

Contact us today!

KnowledgeLake is a go-to partner for scanning and capture for SharePoint. They have built their solution entirely on the SharePoint platform, providing a consistent user experience and helping organizations drive great value from their existing technology investments. KnowledgeLake specializes in scanning and capture, has a deep understanding of the SharePoint platform, and a rich heritage in the ECM industry. Their focus and expertise helps organizations extend our platform, bringing the world of scanning and capture to SharePoint.

Ryan Duguid Senior Product Manager - Microsoft

We looked at using a SharePoint integration product from our current vendor, but it stores records in a proprietary file format that can only be used with the viewer that vendor provide. KnowledgeLake not only provided the easy integration with SharePoint and our current scanning hardware, it also allows us to use universal file formats for much greater flexibility.

Libby Wasserback Senior Business Systems Analyst Alliance Development Fund

We use KnowledgeLake to index damage photos and claim information, which is then accessed through our claims system. Once documents reside in KnowledgeLake, we can access them directly through our claims system-4CS-for claims processing. This routine is transparent to our dealers and makes the process flow smoothly for them and us. Our previous system did not have an interface that would allow this. KnowledgeLake saves us and our dealers time from having to scan, then e-mail, and then manually attach documents.

Tim Rice Web Developer ATC Transportation

We needed to reduce our paper footprint, not only to create space, but also to provide for a more secure way to store important work documents that might be damaged and permanently lost in a fire, flood, or other natural disaster. We also recognized that by taking paper documents from filing cabinets, digitizing them, and then moving the documents into an electronic repository, our essential and business critical work documents could be accessed from anywhere in the event that the agency's work locations were compromised or temporarily unavailable

Nicole Lucas Director of Information Technology Tennessee Housing Development Agency

VIP DocManager operates on a proprietary system that requires a proprietary viewer and search tool to retrieve documents.

David Meier Technical Manager of Information Systems McFarland Clinic PC

We looked at other options, but the competition wasn't even close. KnowledgeLake told us it would take them three days to deploy the project from end to end. We didn't believe it. But they not only delivered in that time frame, they came in under budget.

Kay Pinner Director of Organizational Development Tech Electronics

We created metadata for each kind of form or document that is scanned so we can search on key fields to find specific documents. For example, it could be date created, invoice number, company name, or any combination of these and other fields.

George Podolak IT Director Pei Cobb Freed and Partners

Users would get the PeopleSoft purchase order in their workflow, but could not remember whether the contract review paperwork was already prepared, of if they would have to track down additional paperwork. This usually led to a halt in the process while users attempted to coordinate the contract review paperwork with the relevant PO. What we needed was a fully electronic process so our employees always knew the status of both contract reviews and purchase orders in the workflow process.

Anonymous IT Manager Financial Services Regulatory Firm

We looked at other solutions, including PaperSave, 5280 Solutions, and ImageLink.The biggest factor that swayed us is that KnowledgeLake is built for the SharePoint platform. That meant we could easily integrate the KnowledgeLake solution with our existing K2 workflows, allowing our users to continue with the workflows they are already familiar with.

Rick Van Matre Manager of Information Systems Nooter/Eriksen

We had a lot of electronic and paper data we needed to convert to the SharePoint system and it became a high priority to find a solution to minimize the time that our users spent scanning, indexing, and retrieving information.

Kay Pinner Director of Organizational Development Tech Electronics

The deployment went smoothly. Our users were already familiar with Microsoft Office and the SharePoint interface, and the familiar interface of the KnowledgeLake products, which closely resembles other Microsoft software, made training pretty easy.

David Nelson Director of IT Comet Industries

We designed the solution this way so the barcode sheets can set the key fields needed in our ERP system to process the documents. Later, an AP clerk can add in any information that was not picked up during the scanning process.

Brian Griffeth Senior Systems Analyst TricorBraun

By integrating KnowledgeLake with our SQL Server database, we are assured that information entered into scanned documents is correct and without any typographical errors. It also saves a lot of time. Some of the information that we retrieve from our database would be very difficult to research and find in a paper format for every document we scan.

Mary Humphrey Information and Technology Manager

For example, a change to a content type in SharePoint based on user suggestions or business needs, such as a new required field or an additional dropdown choice, will automatically flow downstream to KnowledgeLake Connect and Capture without any extra effort required of our SharePoint administrators.

Anonymous IT Administrator Weis Builders

This means we can migrate the data with fewer administrative resources. Now, because it's so much easier for staff to scan documents than to file them in physical containers, we save a lot of time. It has also allowed us to significantly reduce our physical storage space. The KnowledgeLake solution paid for itself almost immediately.

Kay Pinner Director of Organizational Development Tech Electronics

We looked at three other vendors who incorporate SharePoint Server as a storage solution, but KnowledgeLake provides the best combination of technology and cost-effectiveness.

David Meier Technical Manager of Information Systems McFarland Clinic PC

Prior to implementation, we were handling an average of 10,000 invoices monthly and employing two full-time people to index about 250 invoices a day. Our accounts payable team also had to chip in. With the KnowledgeLake solution, we have just two full-time people processing 500 invoices a day, a 100 percent improvement from the old processes. And we no longer need our AP staff to help out. They can now put more focus on their core activities.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.

We used Java to create an interface that interacts with roles that are defined in our finance and human resource systems. It leverages existing security in those applications, which controls appropriate access to documents and images for individuals or groups using familiar business applications.

Denise Hirschbeck Assistant Vice Chancellor for Information Services and Technology

We wanted to find a more stable and user-friendly solution to replace our existing unreliable system. Some end users simply stopped using the electronic content management system and went back to looking through file cabinets for paper copies of documents. We also wanted to find a solution that would allow us to file documents electronically to minimize printing, which would cut down on the costs associated with printing documents that were then rescanned to be saved in the document management system.

Jeff Rhein Director of Information Technologies Sho-Me Power Electric Cooperative

For example, a loan might require dozens of documents to be recorded and processed. It was time consuming to sort, record, and then store the documents. We had other manually intensive processes, such as handling employee expense reports. Plus we had to deal with monthly rental expenses for off-site storage, and a fee of nearly $29 each time we requested that a document be pulled from storage.

Danny Knudsen Solution Analyst Southwest Bank

After just a few years in operation we were running out of filing cabinet space to organize and store paper files. Then we opened a branch office, which increased our need to share loan files among employees in both offices. Our employees were frequently transporting these paper documents over 12 miles from one location to another. This was both inefficient and potentially insecure.

Shawn Carlson Chief Information Officer Tradition Capital Bank

This is time consuming and very inefficient. The native interaction that KnowledgeLake has with SharePoint content types is a major advantage of this solution over the competition, with time-saving benefits that are reaped many times over.

Anonymous IT Administrator Weis Builders

The KnowledgeLake products enabled us to integrate our document management functions into our existing enterprise-wide Microsoft SharePoint Server environment. Using Knowledge technology with SharePoint Server delivers greater efficiency for company processes. We can leverage a single IT system for document management, for communications between clinics, and for a Web-based intranet that can be used for many different purposes.

David Meier Technical Manager of Information Systems McFarland Clinic PC

The KnowledgeLake products integrate tightly with SharePoint, which in turn integrates into Microsoft Office. That made it easy for our employees to come up to speed on how to use the new system. The cost of acquiring and maintaining a good document management solution was a critical part of our RFP. The KnowledgeLake solution was selected because it fit our budget and our business needs.

Anonymous Manager of Operations and Information Systems State Government Agency

The implementation of the scanning system in our department has been quick and easy, we found staff required minimal amounts of training before being confident on using the software. Scanning has reduced the amount of time staff had previously spent copying filed invoices for commercial staff, the system means any member of staff can have access to electronic copies of documents anywhere in the country. More recently the AP team has stopped filing invoices away, we are now solely storing our invoices electronically, and this again has saved the department valuable time. The scanning system has proved a valuable tool which has saved our busy department valuable man hours; I would recommend this software to any AP department without a scanning solution.

Michelle Walters Purchase Ledger Supervisor VolkerRail

"Interesting points on record/document life cycle management. Additionally, for anyone who has wrestled with deployment and user adoption, your emphasis on the importance of an easy-to-use interface to reduce the training and frustration of broad, diverse user audiences AND the nature of repetitive, high volumes of work were most enlightening. Clearly, the lessons from your deep experience are impressive and insightful."

Bill Minckler Office of Information Systems

With FileNet, we ran a nightly job that reviewed all documents that were added the day before. It would count the pages on file and compare them to the number of pages expected. If they didn't match, we would get an exception report the next morning. Then our scanning team would have to go digging to find the original for rescanning.

Jerry Littenberg VP of Information Systems Glenmede

The user interface has a great deal in common with other Microsoft products such as Office. This has made training of our users fast and easy. The learning curve is pretty small, allowing us to get employees on to the system quickly, and with minimal need for ongoing support.

David Healzer Director of Information Services and Technology CeeKay Supply

With these 'saved queries' and other tools, our employees can find information much faster than before using consistent searches-and with minimal training. They simply complete a form and submit the query. Within moments they have access to the precise results they are looking for based on the metadata criteria entered.

Anonymous Senior IT Representative New Jersey Civil Service Commission

Prior to this solution, branch employees would have to wait a day for a file to be delivered by courier. Using the KnowledgeLake ECM solution and SharePoint, employees have instant access to documents. The entire file is online, and documents can be looked up by any employee regardless of their location if they have the proper security. It allows our employees and our processes to be much more efficient.

Shawn Carlson Chief Information Officer Tradition Capital Bank

By digitizing the documents and centrally storing them on SharePoint, we are eliminating the problems that were associated with paper documents, such as lost, missing, and late-arriving documents that were difficult to associate with the correct files. It's a far better and more efficient way to manage the volume of content coming through the Selection Service division.

Anonymous Senior IT Representative New Jersey Civil Service Commission

The KnowledgeLake search capabilities and metadata associated with the documents allows S.J. Smith to access information quicker, which in turn helps our employees provide customers with better service.

Kyle Shradel Systems Development Specialist S.J. Smith Co., Inc.

The KnowledgeLake solution and SharePoint combine to give us a vastly improved system for managing all the documents that are at the core of our daily business.

Danny Knudsen Solution Analyst

The ability to connect to our other databases for column validations, auto-population of fields, and list boxes will increase our efficiency and productivity.

Jennifer Redden Director of Application Development Kentucky Housing Corporation

The way that KnowledgeLake seamlessly integrated into the Microsoft environment was key, and led to a successful deployment of the ECM solution. This is providing support for more plans to deploy the ECM solution in other areas of the company to streamline various processes.

Paul Kaster Director of Business Services New Water