Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

State/Local Government

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

State/Local Government

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Advantage boosts productivity 17% with workflow-based document imaging solution for accounts payable processes

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Document Management Solution Helps MOEITS Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Regulatory Solutions Firm

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Macmahon Holdings Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Pei Cobb Freed & Partners Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

TDIndustries Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Weis Builders Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Edmonton Catholic Schools increases efficiency of human resources department with KnowledgeLake Solutions

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Jefferson County Public Schools Improves Accuracy and Productivity by Digitizing Student Transcripts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Motability Achieves Efficient Storage and Retrieval with KnowledgeLake ECM Solution

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Benesys helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Chemical Bank digitizes a large volume of documents using capture and imaging for SharePoint

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Farm Credit Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Glenmede Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Island Savings Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Middlesex Savings Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Orix Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

RoundPoint Processes Large Loan Amounts with Knowledge ECM Solution

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Seattle Financial Group Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Southwest Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Tradition Capital Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

Van Ru Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

City of Richland, Washington

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

CVR AssociCVR Associates, a consulting firm that decided to reduce the paper burden by deploying an enterprise content management solution on top of Microsoft SharePoint.

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

Content Management for Water and Sanitation

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

IDOT Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

Kentucky Housing Corporation Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Tennessee Housing Development Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Collaboration Technology Helps IBH Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Iowa Health Home Care Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare Network Enhances Business With Electronic Document Management Solution - See more at: http://www.knowledgelake.com/case-studies#sthash.l03Ulb01.dpuf

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

AIB of Massachusetts Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

CeeKay Supply Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Dart Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Data2 Improves AP Workflows with KnowledgeLake ECM Solution

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Hexecel Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

MJB Wood Group, Inc. Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nabco Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Nissan drives communication and collaboration with ECM Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pella Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Pioneer Pole Buildings Prepares for Growth with Enterprise Content Management Solution information

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

ProMed Streamlines Document Management with KnowledgeLake Solution

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

TricorBraun Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Alliance Development Fund Uses KnowledgeLake to Better Manage Vital Documents

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

MCFI Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

E-Z Mart Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

S.J. Smith Co., Inc. Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Tech Electronics Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

ATC Transportation Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Turns to KnowledgeLake to Improve Enterprise Document Management - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Comet Industries Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

VolkerRail gains greater visibility into invoices while improving payment cycles

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Black Elk Energy Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Clearwater Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Invenergy Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

New Water Eases Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Nooter/Eriksen Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Sho-Me Power Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

Contact us today!

We needed a solution for digital file management of our accounting and payroll records and documents. It had to be affordable, and it had to work with our Microsoft SharePoint system. We looked at a number of possible solutions like Kofax and Fortis, but needed a technology that would provide the best integration out of the box with SharePoint.

Helen Dow Controller Goodwill Industries

When we decided to deploy the KnowledgeLake Solution, over 90 percent of the documents we needed to capture were in our legacy manufacturing systems. Once these documents were written to a network folder, KnowledgeLake Capture imported these documents, including the indexing values, to SharePoint. KnowledgeLake helped us move from out-dated technology to an efficient enterprise content management solution that helps our employees work more effectively.

Raul Mital Data Technology Project Leader Hexcel

The KnowledgeLake solution and SharePoint combine to give us a vastly improved system for managing all the documents that are at the core of our daily business.

Danny Knudsen Solution Analyst

Our HR department uses KnowledgeLake to manage everything from insurance policies to safety inspections, and the cash management department in accounting uses it to manage bank deposits, daily cash detail reports, and deposit verifications. These are just a few examples of how the KnowledgeLake ECM solution has spread quickly to benefit many different aspects of our company's operations.

Jeff Judkins Systems Administrator E-Z Mart

We produce and receive thousands of documents every week. Being so decentralized, it is difficult to ensure that all necessary paperwork is complete and available to the appropriate individuals. Depending on where a document is received and stored, it can be time consuming and sometimes difficult for employees to find specific documents when a question or issue comes up.

Debbie Shannon Chief Information Officer Carlile Transportation

From a disaster recovery and business continuity perspective, the ability to take our paper documents and turn them into electronic records is incredibly valuable. Using the KnowledgeLake solutions, we now replicate the electronic files to a backup site where we will continue to have access to business critical files in the event of a disaster.

Derin Bluhm Chief Information Officer Seattle Financial Group

Keeping up with day-to-day correspondence keeps our staff busily indexing scans. We continue to assess automations, including the use of bar-coded separator pages to eliminate the manual indexing step. KnowledgeLake specialists also helped us address the problem of printing out invoices by creating an electronic form in which fields are automatically indexed based on position.

Maxine Kirchgessner Manager of Information Security Van Ru Credit Corporation

Besides having visibility of workflow processes at any stage that provides an enhanced audit trail, we truly have real-time visibility of our outstanding accounts payable liabilities from the moment we receive a supplier voucher-not just what has posted into the system but also invoice amounts that are in the approval queue as well.

Michael Borgna CFO Data2

We've been able to put multiple people to work in scanning and uploading the documents. This lets us digitize a lot of documents very quickly. We process approximately 6,000 timesheets and 2,000 invoices every two weeks using both KnowledgeLake Capture and KnowledgeLake Connect.

Drew Madelung Enterprise Content Management and Sharepoint Specialist Milwaukee Center For Independence

The KnowledgeLake solution makes it much easier to load and access documents on SharePoint and SBX, our custom servicing platform. That helps us serve our customers and investors faster and more efficiently. KnowledgeLake gives us a competitive edge and puts us in a better position to handle future business growth.

Brian Crumly Vice President of Operations RoundPoint Financial Group

Prior to implementation we used a paper system. Even when using ACH [payroll services] for some vendors, we still had to rely on paper processes to review and get signatures for approvals. With the new accounts payable system running through KnowledgeLake and SharePoint, it is much faster to establish authority limits and notification of pending approvals needed. The savings of time and money are already paying dividends.

Paul Kaster Director of Business Services New Water

With the KnowledgeLake solution, we have one single place where documents are stored, and can search for and retrieve a specific document in just a few moments. It allows us to be much more productive and to easily access information to make business decisions.

Rama Sundaram Director of Technology MJB Wood Group, Inc.

We felt that the KnowledgeLake Imaging Solution on top of Microsoft SharePoint would meet our ECM needs. The result is a unified infrastructure to build an enterprise intranet portal for employee collaboration, business process flow automation, information sharing, and integration into line-of-business applications.

Kelly Bressette Senior Vice President Middlesex Savings Bank

We deal with a lot of sensitive information including design work, bids and estimates, legal documentation, banking and financial data, and so much more. It's reassuring to know this information is protected as it travels between people and departments within our organization.

Gerry Keszczyk Controller Pioneer Pole Buildings

With FileNet, we ran a nightly job that reviewed all documents that were added the day before. It would count the pages on file and compare them to the number of pages expected. If they didn't match, we would get an exception report the next morning. Then our scanning team would have to go digging to find the original for rescanning.

Jerry Littenberg VP of Information Systems Glenmede

We didn't have room to store all of the paper files in our Troy facility without paying extra rent, and the files could not be stored in boxes because the documents need to be accessible. We also had concerns about moving single instances of documents .We needed to come up with a solution that could help us minimize the impact on the rent we're paying for the Troy facility, provide better disaster protection for the documents, and keep the documents accessible.

Steve Kokotovich Director of Production and Support Services BeneSys

To update our standalone system was impractical as an enterprise solution. In addition, we were hoping to leverage our IT expertise with a solution that would integrate with existing technology, including our Microsoft Server and Microsoft SharePoint.

Maxine Kirchgessner Manager of Information Security Van Ru Credit Corporation

We looked at other solutions, including PaperSave, 5280 Solutions, and ImageLink.The biggest factor that swayed us is that KnowledgeLake is built for the SharePoint platform. That meant we could easily integrate the KnowledgeLake solution with our existing K2 workflows, allowing our users to continue with the workflows they are already familiar with.

Rick Van Matre Manager of Information Systems Nooter/Eriksen

We've seen a tidal wave of interest. In 2008, our number of customers increased by about 20 percent, and we've already seen an even bigger jump in the first quarter of 2009.

Mike Miller Sales Engineer at KnowledgeLake

The KnowledgeLake ECM products were not only easy to install, they were quick and easy for our employees to figure out. There is minimal training required, and it is easy to scan, store, and retrieve documents. The KnowledgeLake products' adherence to the Microsoft graphical user interface and overall user experience facilitates ease of use.

Gary DeCastro Managing Director National Collegiate Athletic Association

KnowledgeLake was the perfect answer for delivering a quality enterprise content management system to use in tandem with our SharePoint intranet.

George Podolak IT Director Pei Cobb Freed and Partners

With the KnowledgeLake solution, the use of Web-compatible images and the SharePoint system has enabled cohesive integration into various technologies. We were delighted in how quickly we were able to integrate the scanned images from KnowledgeLake Capture with our ERP system. Now our employees can pull up documents with just a click of a button from within the new ERP software. This kind of simplicity of integration means less work for everyone.

Kyle Shradel Systems Development Specialist S.J. Smith Co., Inc.

We are no longer dependent on off-site storage to protect critical documents, and our on-site documents are no longer susceptible to disaster or being misfiled. We've also reduced storage costs associated with on-site and off-site paper document storage. We've stopped buying filing cabinets, and will soon be recovering valuable floor space to support company growth by removing filing cabinets that are no longer needed. Plus, we anticipate additional annual cost savings after historical documents start meeting regulatory retention requirements and can be recycled.

Anonymous Systems Administrator Regulatory Solutions Firm

Microsoft changed the ECM game with Office SharePoint Server 2007. We're building on that momentum to reach more customers, and we're delivering a great return on investment to them.

Jennifer Birdsell Marketing Communications Manager at KnowledgeLake

When you calculate the cost of things like salaries and attorney fees, the time and cost savings are significant. Just as important, we're able to give our agents the tools they need to deal with grievances very rapidly and to make the process less painful for everyone involved.

Ron Borden Executive Director Midwest Operating Engineers

This is time consuming and very inefficient. The native interaction that KnowledgeLake has with SharePoint content types is a major advantage of this solution over the competition, with time-saving benefits that are reaped many times over.

Anonymous IT Administrator Weis Builders

With the KnowledgeLake ECM products and SharePoint, employees don't have to go from office to office trying to figure out which loan officer has the file and which stack it's in. Files are always at our fingertips. A branch loan officer told me of a customer who wanted to discuss something in his file. Instead of spending five or 10 minutes or longer looking for the documents in a filing cabinet in another room, the loan officer pulled up the complete loan documentation on his screen in less than 30 seconds. She said it was awesome.

Marc Miles Information Systems Manager Farm Credit Midsouth

We also have dashboard metrics that provide information such as average workflow velocity, the average size of the document queue and percentage comparisons of type of documents such as PO vs Non-PO routed through workflow. These are actionable data points that provide insight into current workflow performance and potential areas for future improvement or additional resource allocation.

Michael Borgna CFO Data2

I put an fi-6140 based through its paces. It was easy to use, it had a very small desktop footprint, and the speed smoked the competition.

Ron Borden Executive Director Midwest Operating Engineers

The cost savings and efficiencies that we've achieved after installing the KnowledgeLake solution have been measurable. One application alone saved us over 60 man-hours a month, and another saved $3,000 in paper costs alone. That doesn't count the binders, shelving, and staff hours needed to manually store the information.

Maxine Kirchgessner Manager of Information Security Van Ru Credit Corporation

We are using the collaborative features built into KnowledgeLake and SharePoint to create automated workflows that cut back on the redundancy and errors that are characteristic of paper-based processes. The solution has helped reduce or eliminate the many hundreds of processes that hampered efficiency in the past.

Jon Amundson Assistant City Manager City of Richland, Washington

We needed to reduce our paper footprint, not only to create space, but also to provide for a more secure way to store important work documents that might be damaged and permanently lost in a fire, flood, or other natural disaster. We also recognized that by taking paper documents from filing cabinets, digitizing them, and then moving the documents into an electronic repository, our essential and business critical work documents could be accessed from anywhere in the event that the agency's work locations were compromised or temporarily unavailable

Nicole Lucas Director of Information Technology Tennessee Housing Development Agency

When I came to NABCO a couple of years ago, there was a serious paperwork problem. There was paper everywhere. Every desk seemed to have about nine stacks of paper that each stood two feet high. Aisles were filled with filing cabinets, and our archive area consisted of barely labeled boxes piled on top of boxes all the way to the ceiling.

Andrew Lisowski Network Engineer NABCO Entrances Inc

The fact that we didn't have an adequate solution to Document Imaging out of the box with SharePoint was another hurdle, but this was solved with the implementation of KnowledgeLake.

Doug Sutherland Web Architect Jefferson County Public Schools

Instead of looking for their documents in three different systems as they did in the past, users can now find the documents they need in one central system, thereby reducing the costs, time, and effort that used to be spent in searches. Plus the scanning and indexing of documents is very straightforward. The KnowledgeLake solution can validate document index properties by querying existing databases. This allows us to check for valid customer numbers and automatically supply the customer names, reducing the errors and the typing needed to maintain the indexes.

Raul Mital Data Technology Project Leader Hexcel