Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

State/Local Government

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

State/Local Government

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Advantage boosts productivity 17% with workflow-based document imaging solution for accounts payable processes

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Document Management Solution Helps MOEITS Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Regulatory Solutions Firm

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Macmahon Holdings Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Pei Cobb Freed & Partners Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

TDIndustries Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Weis Builders Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Edmonton Catholic Schools increases efficiency of human resources department with KnowledgeLake Solutions

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Jefferson County Public Schools Improves Accuracy and Productivity by Digitizing Student Transcripts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Motability Achieves Efficient Storage and Retrieval with KnowledgeLake ECM Solution

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Benesys helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Chemical Bank digitizes a large volume of documents using capture and imaging for SharePoint

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Farm Credit Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Glenmede Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Island Savings Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Middlesex Savings Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Orix Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

RoundPoint Processes Large Loan Amounts with Knowledge ECM Solution

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Seattle Financial Group Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Southwest Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Tradition Capital Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

Van Ru Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

City of Richland, Washington

City turns to KnowledgeLake and SharePoint to cost-effectively increase efficiency

City of Richland, Washington

CVR Associates

Consulting firm enhances services for housing agencies with KnowledgeLake ECM solution

CVR AssociCVR Associates, a consulting firm that decided to reduce the paper burden by deploying an enterprise content management solution on top of Microsoft SharePoint.

Eagle River Water and Sanitation District

Government Entity Reduces Business Risk through Process Automation

Content Management for Water and Sanitation

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

IDOT Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

Kentucky Housing Corporation Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Tennessee Housing Development Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Collaboration Technology Helps IBH Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Iowa Health Home Care Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare Network Enhances Business With Electronic Document Management Solution - See more at: http://www.knowledgelake.com/case-studies#sthash.l03Ulb01.dpuf

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

AIB of Massachusetts Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

CeeKay Supply Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Dart Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Data2 Improves AP Workflows with KnowledgeLake ECM Solution

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Hexecel Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

MJB Wood Group, Inc. Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nabco Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Nissan drives communication and collaboration with ECM Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pella Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Pioneer Pole Buildings Prepares for Growth with Enterprise Content Management Solution information

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

ProMed Streamlines Document Management with KnowledgeLake Solution

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

TricorBraun Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Alliance Development Fund Uses KnowledgeLake to Better Manage Vital Documents

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

MCFI Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

E-Z Mart Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

S.J. Smith Co., Inc. Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Tech Electronics Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

ATC Transportation Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Turns to KnowledgeLake to Improve Enterprise Document Management - See more at: http://www.knowledgelake.com/case-studies#sthash.veOnGPj9.dpuf

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Comet Industries Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

VolkerRail gains greater visibility into invoices while improving payment cycles

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Black Elk Energy Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Clearwater Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Invenergy Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

New Water Eases Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Nooter/Eriksen Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Sho-Me Power Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

Contact us today!

With the KnowledgeLake solution, the use of Web-compatible images and the SharePoint system has enabled cohesive integration into various technologies. We were delighted in how quickly we were able to integrate the scanned images from KnowledgeLake Capture with our ERP system. Now our employees can pull up documents with just a click of a button from within the new ERP software. This kind of simplicity of integration means less work for everyone.

Kyle Shradel Systems Development Specialist S.J. Smith Co., Inc.

We needed a workflow and document management solution that could leverage the information already in our Dynamics GP ERP system. Ideally, it would provide pending notifications to approving managers, eliminate duplicate keystrokes, reduce potential errors caused by manual data entry, and be easily accessible from our enterprise platform.

Michael Borgna CFO Data2

VIP DocManager operates on a proprietary system that requires a proprietary viewer and search tool to retrieve documents.

David Meier Technical Manager of Information Systems McFarland Clinic PC

Now, with the KnowledgeLake products, we have digitized documents that can be easily and securely shared through other solutions, such as our accounts payable electronic payment system, for vendor payments. This streamlines business processes and frees up time for employees to do other tasks.

Rama Sundaram Director of Technology MJB Wood Group, Inc.

Since the KnowledgeLake solution is based on SharePoint, our users don't need a separate login, and we can easily secure documents within domain groups.

Shawn Carlson Chief Information Officer

We had an accounts team comprised of 10 full-time and four temporary staffers who were struggling to keep up with the volume. Along with the drain on human resources, it created issues for us in terms of fulfilling service level agreements with suppliers, which promised acknowledgement of their paperwork within 72 hours and processing within five days. Not only were SLA's becoming difficult to maintain, but we had a backlog of more than 8,000 invoices. It made cash forecasting difficult. If left unchecked, it would have had a negative impact on our service.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.

For our light users, we'll simply put them on KnowledgeLake Connect. The versatility of KnowledgeLake Connect and the ability to drag and drop documents provides flexibility that general users can appreciate.

Anonymous IT Administrator Weis Builders

From a disaster recovery and business continuity perspective, the ability to take our paper documents and turn them into electronic records is incredibly valuable. Using the KnowledgeLake solutions, we now replicate the electronic files to a backup site where we will continue to have access to business critical files in the event of a disaster.

Derin Bluhm Chief Information Officer Seattle Financial Group

We've been able to put multiple people to work in scanning and uploading the documents. This lets us digitize a lot of documents very quickly. We process approximately 6,000 timesheets and 2,000 invoices every two weeks using both KnowledgeLake Capture and KnowledgeLake Connect.

Drew Madelung Enterprise Content Management and Sharepoint Specialist Milwaukee Center For Independence

We had a significant challenge with a large volume of paper records that are stored in file cabinets throughout offices in the agency. It had become a real problem to manage, locate, and dispose of these paper records in a proper fashion.

Anonymous Records Manager Government Agency

The problems of locating documents, moving documents through the approval process, and having documents available to customers regardless of which branch they enter-those problems are gone, thanks to KnowledgeLake and SharePoint Server. In an intensely competitive industry such as ours, this is an important competitive advantage because it means we can cut the cost of processing a loan application while increasing the customer's satisfaction by cutting the time to loan approval. As a local, community bank, that's part of our core mission, and these technologies help us to fulfill them.

Dan Barbattini Senior Vice President and CIO Bank of Choice

We've had immediate adoption within our AP and Sales Order Processing departments-Both departments are ecstatic. The new system easy to use, easy to understand, easy to do lookups. Training is literally 20 minutes.

Anonymous Company Project Manager Global Chip Manufacturer

Our long-term goal is to find efficient, cost-effective ways of digitizing and storing the vast quantity of paper documents in the university system. This is an ongoing issue in a wide range of departments, particularly those focused on building the scholarly record.

Sue Workman Associate Vice President of Client Services and Support Indiana University

One of our biggest challenges was in the way we dealt with contract review processes. Our contract reviews involved handling a lot of paper documents, which had to be routed throughout the organization for approval and review. But that did not mesh with our existing PeopleSoft purchase-order workflow.

Anonymous IT Manager Financial Services Regulatory Firm

It assists department heads in managing department expense budgets by letting them easily see the posting account during approval processes. This information lets department heads suggest different posting accounts or reroute information for additional research - they are more engaged in the process rather than just receiving a department statement at month end.

Michael Borgna CFO Data2

The fact that we didn't have an adequate solution to Document Imaging out of the box with SharePoint was another hurdle, but this was solved with the implementation of KnowledgeLake.

Doug Sutherland Web Architect Jefferson County Public Schools

I could tell from my first interview there was a certain uniqueness to KnowledgeLake, something that sparked my interest in working there, but something I couldn't quite put my finger on. After being with the company a few months now, I can now tell you what that differentiating point is: people here truly enjoy coming to work every day.

Lauren Pesko Corporate Communications and Public Relations Manager - KnowledgeLake Other

Network drive misuse was our toughest technical issue and a real cause for concern. We had 2 terabytes of data spread across 16 different network drives. Users were spending a lot of time locating documents, either because of improper storage or from other users moving or deleting documents. We also had real problems when documents became corrupted and we could not locate prior versions that would be used to restore the information.

Ronald McAdams Business and Software Analyst Black Elk Energy

After just a few years in operation we were running out of filing cabinet space to organize and store paper files. Then we opened a branch office, which increased our need to share loan files among employees in both offices. Our employees were frequently transporting these paper documents over 12 miles from one location to another. This was both inefficient and potentially insecure.

Shawn Carlson Chief Information Officer Tradition Capital Bank

Besides having visibility of workflow processes at any stage that provides an enhanced audit trail, we truly have real-time visibility of our outstanding accounts payable liabilities from the moment we receive a supplier voucher-not just what has posted into the system but also invoice amounts that are in the approval queue as well.

Michael Borgna CFO Data2

KnowledgeLake Connect allows our users to add content to SharePoint without ever having to go to SharePoint. This is an important feature because they are all busy, and the less time that they have to spend navigating to different applications, the more time they have to focus on their jobs.

Jason Heiser Enterprise Applications Consultant ORIX USA Corporation

Employees working inside SharePoint can leverage customized features in KnowledgeLake to complete transactions faster, automate repetitive manual tasks, and easily meet service-level agreements that we have with our customers. We can also search for and export information faster than before, and do it in a secure manner. The tangible benefits gained just from transaction processing delivered a fast return on investment in the KnowledgeLake solution, and were enough to support moving forward with a far more extensive KnowledgeLake ECM deployment.

Anonymous Systems Administrator Regulatory Solutions Firm

The KnowledgeLake solution and SharePoint combine to give us a vastly improved system for managing all the documents that are at the core of our daily business.

Danny Knudsen Solution Analyst

Once a contract review is approved, the employee can jump back to the PeopleSoft interface to approve the purchase order. The KnowledgeLake software, particularly the KnowledgeLake Unify product, integrates and streamlines essential daily workflow processes by cutting down on the time it takes to perform routine but important tasks.

Anonymous IT Manager Financial Services Regulatory Firm

We also have dashboard metrics that provide information such as average workflow velocity, the average size of the document queue and percentage comparisons of type of documents such as PO vs Non-PO routed through workflow. These are actionable data points that provide insight into current workflow performance and potential areas for future improvement or additional resource allocation.

Michael Borgna CFO Data2

We were looking for a way to eliminate the hard-copy review of vendor invoices. The manual routing of paper invoices was causing problems, like invoices getting lost or misplaced. And there was a lack of visibility into the status of where invoices were in the approval process. It was also laborious to file the invoices, with an accounting clerk having to file each invoice in a filing cabinet-and then try to locate past invoices whenever there was an inquiry.

Rick Van Matre Manager of Information Systems Nooter/Eriksen

The KnowledgeLake products enabled us to integrate our document management functions into our existing enterprise-wide Microsoft SharePoint Server environment. Using Knowledge technology with SharePoint Server delivers greater efficiency for company processes. We can leverage a single IT system for document management, for communications between clinics, and for a Web-based intranet that can be used for many different purposes.

David Meier Technical Manager of Information Systems McFarland Clinic PC

Microsoft changed the ECM game with Office SharePoint Server 2007. We're building on that momentum to reach more customers, and we're delivering a great return on investment to them.

Jennifer Birdsell Marketing Communications Manager at KnowledgeLake

Our accounting system, Dynamics SL, is owned by Microsoft and we use Microsoft's Office suite and Microsoft SQL Server. Equally, important, we wanted to expand our business using SharePoint, and we saw this as a great opportunity to start that endeavor. Our timing preceded the rollout of Microsoft SharePoint 2010, which we're now planning to deploy.

Jerry Levy Vice President of Administration Invenergy Clean Energy Company

With the KnowledgeLake solution and SharePoint, we're already seeing increased document storage. That, in turn, will boost usage of the portal. Users will become more familiar with the environment, which will allow us to add more features that will accelerate usage and acceptance of the technology.

Jeff Rhein Director of Information Technologies Sho-Me Power Electric Cooperative

All they need to do is conduct a quick search with the right keywords in the SharePoint library to pull up the appropriate documents. With offsite storage, our process for retrieving records could take days. It's a huge benefit to have the ability to retrieve documents in seconds.

Maxine Kirchgessner Manager of Information Security Van Ru Credit Corporation

The user interface has a great deal in common with other Microsoft products such as Office. This has made training of our users fast and easy. The learning curve is pretty small, allowing us to get employees on to the system quickly, and with minimal need for ongoing support.

David Healzer Director of Information Services and Technology CeeKay Supply

KnowledgeLake delivers a visual aid for our accounts payable department so they can see exactly how much an invoice is for, when it was received, and what needs to be paid. That helps expedite our payment processes.

Brian Griffeth Senior Systems Analyst TricorBraun

It eliminates the need to mail documents, which in the past meant extra delays and costs .Now we access documents instantly on SharePoint from any location. That has also improved our ability to furnish documents more quickly for audit requests. Instead of searching through boxes in a warehouse, a process that could take hours or longer, we can do a quick search and find the relevant documents in a matter of seconds.

Tim Rice Web Developer ATC Transportation

As a company with a one-man IT shop, we can't have a product that requires constant technical support. Plus, there was the cost. Using KnowledgeLake with our SharePoint system was a lot more cost-effective than any of the other solutions we looked at. There's the saying that 'you get what you pay for,' but with the KnowledgeLake solution, I believe we got the best enterprise content management system and the best price.

Andrew Lisowski Network Engineer NABCO Entrances Inc