Tyson Foods’ ECM Solution Addresses Content Confusion

by Lisa Bertrand on Aug 28, 2017

KnowledgeLake Blog Tyson Foods’ ECM Solution Addresses Content Confusion

In 1931, while America struggled through The Great Depression, John W. Tyson moved his wife and young son to Springdale, Arkansas hoping to find an interesting prospect. What he discovered was an amazing amount of poultry potential. Tyson soon established a business delivering chickens throughout the Midwest. Over the decades, opportunities appeared — and John and his son seized them.

Today, Tyson Foods is one of the world’s leading producers of chicken, beef and pork with approximately 400 facilities, employing more than 115,000 teammates. In order for the food processing leader to keep up with market demands, its Enterprise Content Management (ECM) system needed an upgrade.

Charles Norman II, the Lead Analyst for Tyson Foods who was able to scale SharePoint for the enterprise with KnowledgeLake.According to Charles Norman, a Tyson IT veteran and Lead Analyst in the IS Center of Excellence for Tyson Foods, the company struggled with its legacy ECM system. Increasing maintenance costs, complicated system upgrades and a lack of flexibility led Norman and his team to seek out other ECM solution providers. Since Tyson had a long history with Microsoft, it sought experts that could leverage its Microsoft investment and create a future-proof ECM strategy.

The Tyson team turned to KnowledgeLake for help. Our solution enabled Tyson to establish an ECM system on Microsoft SharePoint, allowing users to easily scan/upload, tag and search for content. As a result, Tyson was able to:

  • Boost indexing and the users’ search experience
  • Capture documents from remote locations
  • Snag content from the desktop, Microsoft Office, or directly from Adobe Acrobat
  • Migrate 14 million documents in less than a year’s time

KnowledgeLake’s ECM experts not only helped the enterprise meet its initial document processing needs in 2009 but also provided the scalability Tyson needed for future growth. In fact, our solution now supports more than 30 departments at Tyson and safeguards more than 100 million documents!

Hear Tyson Foods explain how the company continues to drive ROI with KnowledgeLake’s SharePoint ECM solution across the enterprise.

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Lisa Bertrand
Lisa Bertrand

Lisa is responsible for producing creative content that educates prospective and current clients on the unique solutions and expertise KnowledgeLake provides. Certified in inbound marketing, Lisa has in-depth experience in blogging, social media, and digital marketing.

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