COVID-19 and the Abrupt Transition to Remote Work
By Tori Cameron on March 23, 2020
Does your organization have the technology in place to support remote work? It is not too late for organizations to arm themselves with the technology they need to weather our new reality.
The content management industry has been touting the importance of digital transformation for years and only now, in the midst of a global pandemic, has it become so clear why: the abrupt transition to remote work has come as a challenge for many organizations as they try to grapple with the reality that they have not sufficiently prepared themselves to support an all-digital workplace. From a technology perspective, this lack of preparation ranges from not making remote collaboration tools available to employees to not having a content management system or clear content security guidelines in place. Many of these employees have never even worked from home before. In our increasingly digital world, having the technology in place to support remote work throughout the organization is a key part of digital transformation.
It’s impossible to predict how the next few months will play out. However, organizations’ lack of preparation for an all-digital workplace has the potential not only to intensify the feelings of anxiety and disorganization among employees in this scary time but to significantly damage employee productivity and put organizational data at risk. Organizations must empower their employees with a robust set of tools to allow them to succeed in a remote environment. This toolbox, at the minimum, should include a reliable application to communicate and collaborate with team members; a cloud content management system that allows employees to securely and easily store, organize, access, and collaborate on content in a single location; and fully fleshed-out best practices around this technology to ensure the security of sensitive organizational content.
As AIIM noted in their recent article on the importance of the digital workplace: “The digital office is not just about combating coronavirus.” Our current situation is scary — no doubt, and its severity only strengthens our industry’s argument for digital transformation. But it is not too late for organizations to arm themselves with the technology they need to weather our new reality. The COVID-19 pandemic likely won’t be the last life-altering situation we’re faced with, which is why it’s imperative that organizations start drawing up plans to begin their digital transformation now.
- Microsoft’s COVID-19 Resource Center
- Microsoft SharePoint blog on building a crisis management site for your organization
- 10 tips for organizations transitioning from Skype to Microsoft Teams
- Due to COVID-19, Microsoft is offering Microsoft Teams for free (download here). It also now supports unlimited users. Microsoft Teams has recently added several new features to support organizations that are now working remotely due to COVID-19 (a ‘raise hand’ feature, meetings that can support up to 350 users, and a Bookings App).
- Microsoft Teams Twitter (for tips on using Teams and news about software updates)
- KnowledgeLake will soon be holding additional informational webinars about the KnowledgeLake Cloud for organizations in need of a full-stack content management platform to support remote employees now and beyond COVID-19. Keep an eye on our social media in the coming weeks for more information on this webinar series.
KnowledgeLake provides content management solutions that help busy organizations intelligently automate their most important document processes. Since 1999, we've created award-winning, Microsoft-centric solutions that have helped thousands of companies around the world focus on their mission rather than their mission-critical documents.
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