3 Key Takeaways from AIIM 2019

by Jason Burian on April 4, 2019

3 Key Takeaways from AIIM 2019

The KnowledgeLake team visited sun-filled San Diego last week for the annual AIIM conference, where 700 professionals gathered to share ideas and explore approaches in intelligent information management. Throughout the conference, three topics consistently dominated the conversation:

 

1. Robotic Process Automation (RPA)

Nearly everyone we spoke with was looking to learn more about how and when to implement RPA. Specifically, there was interest in ways of combining machine learning and robotic process automation to streamline critical business activities like invoice and order processing or employee onboarding, as well as process-specific applications like medical records and claims processing.

 

2. Migration to the Cloud

While some of the organizations we met at AIIM19 have whole-heartedly embraced the cloud, others are still forming their strategies. Most are operating in a mixed environment, with some new applications and services delivered and managed in the cloud and other systems and processes maintained with on-premise solutions. Not surprisingly, we heard quite a bit about the need for tools to help manage the transition to the cloud. Key among the capabilities desired is the ability to capture, process and manage critical business content on a scalable cloud platform.

 

3. Capturing Value with Machine Learning

One predominant topic in the educational sessions was the need to not only save data, but to also gain insight from that information. To do this you must first identify what data is important, classify and extract that information and then populate systems and processes in ways that will boost operational excellence. But that can be difficult to do using outdated capture applications. Jason Burian, our VP of Product Management, highlighted KnowledgeLake customer New Belgium Brewing’s use of machine-learning document capture and classification in a well-attended session. If you didn’t catch it, you can watch New Belgium detail their experience in this video.

 

Finally, Microsoft had a strong presence at this year’s event, with Ian Story (Microsoft Principal Program Manager – SharePoint & Office 365) currently serving as AIIM Board Chair and driving the conversation around next-generation content services platforms.

 

As a proud member of the Microsoft Content Services Partner Program, the KnowledgeLake team had the pleasure of showcasing our technology (including RPA and machine learning) in the Microsoft booth. Attendees saw firsthand how the KnowledgeLake Platform integrates directly with SharePoint to enable repeatable, consistent automation and content management.

 

Learn more

Only KnowledgeLake combines machine learning and robotic process automation on an endlessly scalable cloud platform—and puts it to the task of managing transactional content. Click here to learn more about these powerful technologies.

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