Partner Program

KnowledgeLake is the market leader in document imaging and capture for Microsoft SharePoint-based Enterprise Content Management (ECM) solutions.  Our success is dependent upon partnering with quality organizations capable of architecting, selling and implementing today’s platform-based ECM systems.  Whether your organization is just “dabbling” in the information worker space or a high-end ECM VAR, our desire is to provide a partner program capable of addressing your needs.

As a KnowledgeLake Alliance Partner, you will leverage your sales effort by providing your customers with a rich suite of document capture products.  The KnowledgeLake Partner program is designed to accommodate both “reselling” partners as well as “services” partners.  Microsoft Systems Integration partners (SI, NSI, GSI) organizations are welcome to register with KnowledgeLake as Alliance Partners but are not required to resell KnowledgeLake products or take first line support calls.

KnowledgeLake products are architected to provide an out-of-the-box solution that can be customized to meet your customer’s requirements.  We strive to provide our partners with the highest quality document capture and imaging products backed by the best support in the industry.

Partner Benefits
Once you register, pay the Alliance Partner Program registration fee, and attend KnowledgeLake certified training, you will receive:

• Sales CD containing self-running flash demos and sales materials
• Fujitsu fi5120c scanner for demonstration purposes ($899 value)
• Technical training for 2 employees (2 x $1,995 = $3,990 value)
• Sales training (via LiveMeeting)
• Sales collateral
• Sales assistance on qualified opportunities
• Joint seminar support
• Registered lead protection
• VPC’s containing fully configured demonstration applications with demo scripts
• A fully functional demo version of the entire KnowledgeLake product suite for creating your own customized demos
• Representation as a certified partner on the KnowledgeLake web-site
• The right to use the KnowledgeLake trademark on your website and product collateral for sales and marketing purposes
• Access to our secure partner web site for product information, updates, and support

Software Support for Reselling Partners
KnowledgeLake accepts all customer support calls.  However, we ask that customers contact their authorized KnowledgeLake Alliance Partner as the first line of support. If the partner is unable to assist the customer and requires further assistance, the partner may contact KnowledgeLake technical support. We strongly believe in the infrastructure of the partner channel and together we can provide end-users with efficient and effective support.  Software maintenance fees reflect 22% of the retail product cost. Please refer to the KnowledgeLake price list for details concerning our software maintenance program.

How to Become a KnowledgeLake Alliance Partner (in 4 easy steps!)

Step 1:
Thoroughly research KnowledgeLake We only desire to have partners that create a solid opportunity for mutual benefit.  The KnowledgeLake website has much information about our company, our products, our mission, etc.  KnowledgeLake currently offers weekly (sales oriented) LiveMeetings.  These “webinars” are free of charge will give you and your staff a great introduction to KnowledgeLake products and the capabilities of building SharePoint ECM solutions.  The ideal partner for KnowledgeLake is typically one focused on a Microsoft practice with IW competency or a traditional ECM VAR that has experience with legacy document imaging or document management technology.  SharePoint expertise is definitely required.

Step 2:
Fill out the Partner Application Form and Reseller Agreement provided in this packet. Becoming a KnowledgeLake Alliance Partner involves filling out the Partner Application form provided in this packet.  Within this form, we request credit and contact information.  All information will be held in strict confidence.  To ensure prompt processing, please fill out the form thoroughly and mail or fax it back to KnowledgeLake.  If you are requesting a reseller relationship, please also complete the KnowledgeLake Reseller Agreement.

Step 3:
Pay the Alliance Partner Fee A nominal fee of $2,995.00 is required to become a KnowledgeLake Alliance Partner. This fee helps us cover the cost of your Partner Kit and further marketing support.  The fee may be paid at anytime using our e-commerce site located at http://www.knowledgelake.com.  You may also include the $2,995.00 fee in the form of a check or money order as you return the completed Partner Application Form.  Either way you will then receive a paid invoice via return mail.

Step 4:
Have your staff attend the KnowledgeLake training

KnowledgeLake training for two technical resources is included in the Alliance Partner Fee.  Having at least one trained technical staff member is a requirement to begin and maintain an Alliance Partnership with KnowledgeLake.  Please schedule your training early because the classes fill up quickly.  Technical training is performed in our training facility located at our St. Louis, Missouri headquarters.  At the training class, your staff will also receive the partner kit containing all materials along with a Fujitsu fi5120c scanner needed to become proficient in demonstrating KnowledgeLake software and solutions.  

Once these four easy steps are completed, your company will be officially recognized as a KnowledgeLake Alliance Partner.  We look forward to serving you and welcoming your company to the KnowledgeLake team.