Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Global Chip Manufacturer

Global Chip Manufacturer Image-Enables Microsoft SharePoint for Immediate Results in Accounts Payable & Sales Order Processing

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Document Management for Banks and Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Global Chip Manufacturer

Global Chip Manufacturer Image-Enables Microsoft SharePoint for Immediate Results in Accounts Payable & Sales Order Processing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

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Initially there was some training required because our employees were used to legacy processes, but the solution is intuitive once people have had a chance to use it in their daily activities.

Danny Knudsen Solution Analyst Southwest Bank

Teams like Accounts Payable, Accounts Receivable, Quoting, and Order Entry have realized significant productivity gains by establishing consistent, streamlined, and repeatable processes for managing incoming requests for their services. Plus, we've seen additional productivity benefits that have resulted from having an easy, secure method for retrieving information needed to handle customer requests. Storing our documents electronically on the SharePoint intranet makes it easier for employees to easily access that information from any location within the Pella system.

Paul Van Beek Senior Web Technical Analyst Pella Corporation

SharePoint's capabilities aligned with our goal of using the intranet as a central repository for information. We needed a cost-effective way to manage our loan files while delivering better security, redundancy, and accessibility than we had with our paper-based system.

Marc Miles Information Systems Manager Farm Credit Midsouth

We started scanning from the present to the past in chronological order, and were about five years into the backlog when Hurricane Sandy sidelined the back-scanning effort. Most new documents come in electronic format and are easily incorporated into the SharePoint database.

George Podolak IT Director

We produce and receive thousands of documents every week. Being so decentralized, it is difficult to ensure that all necessary paperwork is complete and available to the appropriate individuals. Depending on where a document is received and stored, it can be time consuming and sometimes difficult for employees to find specific documents when a question or issue comes up.

Debbie Shannon Chief Information Officer Carlile Transportation

The KnowledgeLake Unify solution effectively surfaces SharePoint content to our line-of-business applications so users can search, reference, and archive documents in SharePoint without leaving the business applications that they're currently working in. It also provides a single sign-on solution so end users don't have to log on to multiple systems to see documents within the repository.

Kelly Bressette Senior Vice President Middlesex Savings Bank

Many of the requests we get for document management solutions can be addressed quickly using KnowledgeLake. For example, we have several departments that use similar record types. We created a template that provides the same kinds of document and metadata information used during KnowledgeLake scans. It's part of a 'quick start' foundation shared with us by KnowledgeLake that enables fast, efficient, and repeatable solutions that really reduce the time it takes to respond to department requests.

Denise Hirschbeck Assistant Vice Chancellor for Information Services and Technology Washington University

We are a Microsoft shop and use Microsoft .NET for all of our development and web solutions. With KnowledgeLake we got not just powerful scanning capabilities, but also its strong links into SharePoint and the Microsoft Dynamics AX environment. It made the most sense for doing a custom integration into our ERP system. Plus we were able to use the KnowledgeLake software development kit to customize KnowledgeLake Capture to fit our unique needs.

Brian Griffeth Senior Systems Analyst TricorBraun

We were looking for a document management and sharing solution that would be more robust and safer than the traditional 'S' drive found in so many organizations.

Paul Kaster Director of Business Services New Water

In the paper-based environment, we had difficulty controlling who would really see a medical record. With the KnowledgeLake and SharePoint technologies, we can easily perform audits on sensitive content to see not only who is editing files, but who is opening and reading them. It's also a lot easier to apply document retention policies to electronic files.

James Fickbohm Technology Coordinator Iowa Health Home Care

One of the best examples has been with our auditors. They definitely prefer the new ECM solution over our old paper-based processes because they can search for documents themselves instead of having to put in a request for someone else to locate and pull the relevant records. It saves them quite a bit of time in performing fundamental tasks.

Danny Knudsen Solution Analyst

Our Commercial teams faced continual problems supporting claims made to our main customers, these claims need to be backed up with hard copies of all expenditure included in the claim leading to site based commercial teams spending time in our head office photocopying invoices. This was both an unwanted overhead on our contracts but also led to senior members of our commercial teams not adding value to the contracts they were working on. The business now has greater visibility of invoices in query which should lead to an improved payment cycle ensuring our suppliers are paid in a timelier manner. The obvious benefits of the implementation of KnowledgeLake has led to other areas of the business showing an interest in improved document management. VolkerRail is now scanning all Cash Book payments and are planning to scan staff timesheets, sub contract invoices, employee records and transmittal forms.

Matthew Booth Business Analyst VolkerRail

With the KnowledgeLake ECM software, we no longer have to manually file copies of every invoice and check stub.Every invoice and check stub is scanned into SharePoint, providing our accounting department with quick access to payment records. KnowledgeLake helped us eliminate hard-copy file storage and empowered us with a robust search and retrieval process that we never had before. It's providing a quick return on investment in man hours saved by dramatically cutting down on the time it takes to search for invoices.

Rick Van Matre Manager of Information Systems Nooter/Eriksen

We had a lot of electronic and paper data we needed to convert to the SharePoint system and it became a high priority to find a solution to minimize the time that our users spent scanning, indexing, and retrieving information.

Kay Pinner Director of Organizational Development Tech Electronics

They no longer have to search for and pull physical files that may or may not be in the archive, or ask someone in another department to find documents for them. Our employees can now retrieve documents quickly from their PCs. That's a huge benefit to our customers who want accurate and timely data.

Kay Pinner Director of Organizational Development Tech Electronics

The KnowledgeLake solution has helped us virtually eliminate the old search process, which involved getting the key to the archive room, finding the box holding the document, and rummaging through the box until the file was found. With the KnowledgeLake technology, searching through old financial records-a process that could take hours in the past-is now done in a matter of seconds.

Scott Castleberry Senior Applications Developer TDIndustries

We currently scan hundreds of documents a month into the system

Steve Kokotovich Director of Production and Support Services BeneSys

Our IT infrastructure is built almost exclusively on Microsoft products, so SharePoint would integrate easily. We then evaluated the KnowledgeLake products and saw that by adding them to SharePoint, we would have a solution for our core ECM needs

Drew Madelung Enterprise Content Management and Sharepoint Specialist Milwaukee Center For Independence

The KnowledgeLake solution makes it easy to get users up and running quickly on their document searches. It is quite intuitive. The search tools simply blend into the SharePoint-based interface. Our users wanted a 'one-stop shop' for all information so they could do their jobs more effectively. The KnowledgeLake products combined with SharePoint Server 2007 allowed us to deliver that kind of integrated platform.

David Meier Technical Manager of Information Systems McFarland Clinic PC

The KnowledgeLake solutions is helping us take rooms full of boxes containing archived documents and convert them into electronic records.

Derin Bluhm Chief Information Officer Seattle Financial Group

KnowledgeLake and SharePoint provide a reliable, flexible platform that meets vital business needs. The KnowledgeLake solution enhances record control to streamline compliance with federal, state, and industry regulations. It is reducing our storage, paper, and mailing needs, and it's also improving employee efficiency. The result is better customer service, more informed decisions across the enterprise, and reduced overhead costs in managing information.

Kelly Bressette Senior Vice President Middlesex Savings Bank

Before tackling the main problem of case records, we deployed the KnowledgeLake solution to the department in charge of processing thousands of timesheets and invoices. We set up a timesheet site and an invoice site in SharePoint. The process went smoothly. Our only issue was figuring out how to handle the vast amounts of data that we needed to scan and index in a very short time.

Drew Madelung Enterprise Content Management and Sharepoint Specialist Milwaukee Center For Independence

KnowledgeLake is a go-to partner for scanning and capture for SharePoint. They have built their solution entirely on the SharePoint platform, providing a consistent user experience and helping organizations drive great value from their existing technology investments. KnowledgeLake specializes in scanning and capture, has a deep understanding of the SharePoint platform, and a rich heritage in the ECM industry. Their focus and expertise helps organizations extend our platform, bringing the world of scanning and capture to SharePoint.

Ryan Duguid Senior Product Manager - Microsoft

Instead of looking for their documents in three different systems as they did in the past, users can now find the documents they need in one central system, thereby reducing the costs, time, and effort that used to be spent in searches. Plus the scanning and indexing of documents is very straightforward. The KnowledgeLake solution can validate document index properties by querying existing databases. This allows us to check for valid customer numbers and automatically supply the customer names, reducing the errors and the typing needed to maintain the indexes.

Raul Mital Data Technology Project Leader Hexcel

Department managers are now more accountable for their departmental budgets…all workflow items they are prompted to approve now display the posting account that the transaction will be posted to once approved. There are no more month-end surprises.

Michael Borgna CFO Data2

Digitizing our benefit documents using the KnowledgeLake Products and Microsoft Office SharePoint Server 2007 has improved our service to our clients by providing fast, accurate access to those documents while storing them in a more secure manner.

Steve Kokotovich Director of Production and Support Services BeneSys

Overall, it let us reduce the space we need for our pension and annuity department by about 70 percent. Going forward, the solution will allow us to reclaim enough square footage to accommodate company growth without incurring additional rent.

Steve Kokotovich Director of Production and Support Services BeneSys

Anybody wishing to locate an invoice can now do it at the convenience of their desk instead of walking to the accounting department to try to locate an invoice among several file cabinets. Employees can quickly see the status of open invoices, and which invoices are pending approval or payment. If an invoice has been paid, a separate search will return the associated check stub along with the invoice. The time savings alone by having this type of retrieval process is another benefit delivering a quick return on our investment.

Rick Van Matre Manager of Information Systems Nooter/Eriksen

This is particularly important with key business processes and disaster recovery. With our ECM solution, we know that even if our headquarters building were to burn down, all of our files are safely stored in digital form at a different site. It helps the daily operations of the business while giving us a degree of continuity and safety that we did not have in the past.

David Nelson Director of IT Comet Industries

We needed to reduce our paper footprint, not only to create space, but also to provide for a more secure way to store important work documents that might be damaged and permanently lost in a fire, flood, or other natural disaster. We also recognized that by taking paper documents from filing cabinets, digitizing them, and then moving the documents into an electronic repository, our essential and business critical work documents could be accessed from anywhere in the event that the agency's work locations were compromised or temporarily unavailable

Nicole Lucas Director of Information Technology Tennessee Housing Development Agency

The ImageSource professional services team helped us arrive at an innovative solution that provides database lookups to our Baan system, which makes a huge difference in accuracy.

Anonymous Company Project Manager Global Chip Manufacturer

We looked at three other vendors who incorporate SharePoint Server as a storage solution, but KnowledgeLake provides the best combination of technology and cost-effectiveness.

David Meier Technical Manager of Information Systems McFarland Clinic PC

The solution had to leverage our investment in SharePoint while minimizing administration by the IT department. It also had to provide strong search and retrieval functions while helping us enhance security and redundancy. Plus it needed to integrate tightly with and enhance SharePoint instead of being a standalone product.

Marc Miles Information Systems Manager Farm Credit Midsouth

We reviewed several enterprise resource planning systems with invoice processing capabilities, but these solutions were overly complex in their requirements and prohibitive in their costs. Also, our company has evolved towards being Microsoft-centric. The KnowledgeLake solution fit our goal of implementing a cost-effective content management system that would integrate tightly into other enterprise systems. And with its familiar interface, it would provide a shorter learning curve for users.

Meghan Williams IT Core Systems Manager Macmahon Holdings Ltd.

Putting our documents on the SharePoint-based intranet helps us improve the productivity of our employees-and provide better member service. For example, say a union member calls to check on the status of his pension application process. Our BeneSys pension coordinator navigates to the SharePoint site, keys in the search, and pulls up all the documents relating to that member as PDF files in a matter of seconds. In the past, this might have required significantly more effort to locate the documents before we could get back to the customer.

Steve Kokotovich Director of Production and Support Services BeneSys