Case Studies

KnowledgeLake in action: Real stories, real people and real results
We have helped more than two million users in 35 countries, including global Fortune 100 companies, deploy Microsoft SharePoint ECM solutions that deliver rich business outcomes. View our case study library to learn how our innovative and industry-leading technologies drive real business results.
Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Business Services

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Construction

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

Construction

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Construction

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Education

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Education

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Education

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Federal Government

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Financial Services

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Financial Services

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Financial Services

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Financial Services

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Financial Services

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Financial Services

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

Financial Services

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

Financial Services

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Financial Services

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Financial Services

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Financial Services

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

State/Local Government

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

State/Local Government

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State/Local Government

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

State/Local Government

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Healthcare

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Healthcare

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

Healthcare

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Healthcare

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Manufacturing

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Manufacturing

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Manufacturing

Global Chip Manufacturer

Global Chip Manufacturer Image-Enables Microsoft SharePoint for Immediate Results in Accounts Payable & Sales Order Processing

Manufacturing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

Manufacturing

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

Manufacturing

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Manufacturing

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Manufacturing

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Manufacturing

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

Manufacturing

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

Manufacturing

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Manufacturing

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Not-For-Profit

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Not-For-Profit

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

Not-For-Profit

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

Retail

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Transportation

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Transportation

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

Transportation

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Utility/Energy

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Utility/Energy

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

Utility/Energy

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Utility/Energy

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Utility/Energy

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

Advertising/Marketing

Advantage Sales and Marketing

Marketing agency boosts productivity 17% after implementing a workflow-based document imaging solution to streamline accounts payable processes.

Business Services

Midwest Operating Engineers

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million

Regulatory Solutions Firm

Regulatory Solutions Firm Boosts Efficiency with New Document Management System

Construction

Macmahon Holdings Ltd.

Construction Firm Dramatically Improves Invoice Processing with KnowledgeLake ECM Solution

Pei Cobb Freed and Partners

Renowned Architectural Firm Cuts Costs, Saves Time with KnowledgeLake ECM Solution

TDIndustries

Company Gains More Control Over Historical Records with Electronic-Document Solution

Weis Builders

Building Firm Streamlines Content Management with Intuitive KnowledgeLake Products

Education

Edmonton Catholic Schools

School district increases efficiency of human resources department by reducing paper and the time it takes to find information with KnowledgeLake document imaging and capture solutions.

Indiana University

Indiana University Turns to KnowledgeLake, SharePoint for Document Management

Jefferson County Public Schools

Public School Improves Accuracy and Productivity by Digitizing Student Transcripts

Washington University

Washington University in St. Louis Turns To KnowledgeLake for Content Management

Federal Government

Government Agency

U.S. Government Agency Tackles Paper Files with Enterprise Content Management

Motability

The KnowledgeLake Solutions Streamlined Processing of Grant Application Forms and Delivered Efficient Storage and Retrieval, Retiring an Expensive and Aging Legacy Scanning System

Financial Services

BeneSys

Benefits administration firm helps users access information in pension and annuity documents more quickly with KnowledgeLake and SharePoint.

Chemical Bank

Bank speeds processing of signature cards and quickly digitizes a large volume of documents using capture and imaging for SharePoint.

Community Mutual Group

KnowledgeLake and SharePoint Provide Complete Enterprise Content Management Solution for Regional Credit Union

Farm Credit Midsouth

Lender Enhances Loan Processing, Customer Service with KnowledgeLake Solution

Financial Services Regulatory Firm

Financial Regulatory Services Firm Integrates Key Workflow Tasks with KnowledgeLake

Glenmede

Investment Firm Boosts Efficiency with New Enterprise Content Management Solution

Island Savings

Credit Union Cuts Time, Costs in Mortgage Processing with KnowledgeLake ECM Solution

Middlesex Savings Bank

Bank Uses KnowledgeLake ECM Solution to Cut Paperwork, Streamline Business Processes

ORIX USA Corporation

Financial Services Firm Turns to KnowledgeLake to Better Manage Email-based Content

RoundPoint Financial Group

Mortgage company is able to index and load over 375,000 electronic documents in a week, when prior to implementing ECM solution took weeks or months.

Document Management for Banks and Financial Services

Seattle Financial Group

Financial Firm Enhances Processes with Electronic Document Management Solution

Southwest Bank

Bank Uses KnowledgeLake ECM Solution to Streamline Loan Processing and Other Tasks

Tradition Capital Bank

Bank Improves Document Access, Security with Enterprise Content Management Solution

Van Ru Credit Corporation

Services Firm Enhances Compliance Processes, Cuts Costs with KnowledgeLake

State/Local Government

Illinois Department of Transportation

State Agency Uses Enterprise Content Management Solution to Cut Cost, Save Time

Kentucky Housing Corporation

Agency Uses ECM Solution to Provide Safe, Quality, Affordable Housing to Families

New Jersey Civil Service Commission

New Jersey State Agency Streamlines Hiring Processes with KnowledgeLake ECM Solution

State Government Agency

Environmental Agency Cleans Up Paper Burden with Enterprise Content Management Solution

Tennessee Housing Development Agency

State Housing Agency Reduces Paper, Increases Efficieny with KnowledgeLake Solution

Healthcare

DuPage Medical Group

DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.

Integrated Behavioral Health

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

Iowa Health Home Care

Healthcare Firm Enhances Operations with Enterprise Content Management Solution

McFarland Clinic PC

Healthcare Network Enhances Business With Electronic Document Management Solution

Total Community Options Foundation

Senior-care Provider Creates Efficiencies with New Enterprise Content Management System

Insurance

Automobile Insurance Bureau of Massachusetts

Insurance Organization Enhances Anti-Fraud Efforts with KnowledgeLake ECM Solution

Manufacturing

CeeKay Supply

Welding Supply Firm Cuts Costs, Boosts Customer Service with Enterprise Content

Dart Container

Container Corporation Seeks to Replace an Aging Imaging Platform With a Flexible and Robust ECM Solution

Data2

RFID and Barcode Solutions Company Improves AP Workflows with KnowledgeLake ECM Solution

Global Chip Manufacturer

Global Chip Manufacturer Image-Enables Microsoft SharePoint for Immediate Results in Accounts Payable & Sales Order Processing

Hexcel

Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution

MJB Wood Group, Inc.

Wood Manufacturer Cuts Paper Growth with KnowledgeLake ECM Solution

NABCO Entrances Inc

Door Manufacturer Ends Paper Chase with Enterprise Content Management System

Nissan Europe

Automobile Manufacturer realizes better communication and collaboration with Enterprise Content Management Solution

Pella Corporation

Window Company Gets Better View of Information with Enterprise Content

Pioneer Pole Buildings

Construction Company Prepares for Growth with Enterprise Content Management Solution information and intellectual property.

ProMed

Medical Components Firm Streamlines Document Management with KnowledgeLake Solution

TricorBraun

Packaging Manufacturer Speeds Up Accounts Payables with Customized KnowledgeLake Solution

Tyson Foods

Tyson Foods Enhances Information Access with New Enterprise Content Management System

Not-For-Profit

Alliance Development Fund

Church's Investment Organization Uses KnowledgeLake to Better Manage Vital Documents

Goodwill Industries

Goodwill Industries Uses KnowledgeLake to Streamline Financial Document Management

Milwaukee Center For Independence

Non-profit Organization Speeds Service, Cuts Costs with KnowledgeLake Solution

National Collegiate Athletic Association

NCAA Turns to KnowledgeLake to Manage Waves of Student Documents

Real Estate

L&B Realty Advisors

KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Advisors in Restructuring Their Previous Files

Retail

E-Z Mart

Convenience Store Chain Speeds Internal Business Processes with KnowledgeLake Solution

S.J. Smith Co., Inc.

Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

Technology

Tech Electronics

Tech Firm Improves Operations with Enterprise Content Management Solution

Transportation

ATC Transportation

Services Company Moves Core Processes into the Fast Lane with KnowledgeLake Solution

Carlile Transportation

Trucking Firm Turns to KnowledgeLake to Improve Enterprise Document Management

Comet Industries

Rail Services Firm Puts Document Management On Fast Track with KnowledgeLake ECM Solution

VolkerRail

Railway contracting services gains greater visibility into invoices while improving payment cycles.

Utility/Energy

Black Elk Energy

Energy Firm Drills Into Well of Efficiency by Deploying KnowledgeLake ECM Solution

Clearwater

Water and Air Solutions Provider Improves Risk Management With KnowledgeLake ECM Solution Delivered by Dynamyx

Invenergy Clean Energy Company

Clean Energy Company Uses Enterprise Content Management Solution for Fast Document Access

New Water

Water Treatment Company Ease Payment Workflows with KnowledgeLake ECM Solution

Nooter/Eriksen

Energy Equipment Maker Streamlines Invoice Processing with KnowledgeLake Solution

Sho-Me Power Electric Cooperative

Utility Delivers More Power to Document Management System with KnowledgeLake

We showed you how we helped our clients, now let us help you conquer your biggest document challenges.

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We designed the solution this way so the barcode sheets can set the key fields needed in our ERP system to process the documents. Later, an AP clerk can add in any information that was not picked up during the scanning process.

Brian Griffeth Senior Systems Analyst TricorBraun

KnowledgeLake Connect allows our users to add content to SharePoint without ever having to go to SharePoint. This is an important feature because they are all busy, and the less time that they have to spend navigating to different applications, the more time they have to focus on their jobs.

Jason Heiser Enterprise Applications Consultant ORIX USA Corporation

SharePoint helps us control access to the documents entered into the system using KnowledgeLake, documents can be opened up by or kept secure from any employee or group of employees. And because our SharePoint site is backed up offsite nightly and has an hourly differential, our IT department can restore virtually all of our documents in the event of a disaster.

Helen Dow Controller Goodwill Industries

The KnowledgeLake solution has helped us virtually eliminate the old search process, which involved getting the key to the archive room, finding the box holding the document, and rummaging through the box until the file was found. With the KnowledgeLake technology, searching through old financial records-a process that could take hours in the past-is now done in a matter of seconds.

Scott Castleberry Senior Applications Developer TDIndustries

We were looking for a way to eliminate the hard-copy review of vendor invoices. The manual routing of paper invoices was causing problems, like invoices getting lost or misplaced. And there was a lack of visibility into the status of where invoices were in the approval process. It was also laborious to file the invoices, with an accounting clerk having to file each invoice in a filing cabinet-and then try to locate past invoices whenever there was an inquiry.

Rick Van Matre Manager of Information Systems Nooter/Eriksen

A few weeks after the upgrade an external audit was performed, and our controller reported that the auditors were very pleased with the new system. That bolsters our decision to integrate the solution with Dynamics SL using KnowledgeLake Unify for SharePoint. Our finance and accounting department has been really excited by the capabilities that are provided with the new solution.

Jeff Rhein Director of Information Technologies Sho-Me Power Electric Cooperative

We deployed the basic system in less than a week, and less than a month later we had already uploaded or scanned about 3,000 documents into the system.

Shawn Carlson Director of Information Technology

For example, a loan might require dozens of documents to be recorded and processed. It was time consuming to sort, record, and then store the documents. We had other manually intensive processes, such as handling employee expense reports. Plus we had to deal with monthly rental expenses for off-site storage, and a fee of nearly $29 each time we requested that a document be pulled from storage.

Danny Knudsen Solution Analyst Southwest Bank

KnowledgeLake was the perfect answer for delivering a quality enterprise content management system to use in tandem with our SharePoint intranet.

George Podolak IT Director Pei Cobb Freed and Partners

The ability to telecommute has been a dream of mine for a long time, but I was unable to because files were not allowed to be taken from the office. Electronic storage of files lets us take advantage of the THDA's telecommuting policy. Now I can work from home without distraction, and can eliminate the commute a couple of days a week, which saves me time and gas money.

Gina Burroughs Senior Quality Management Coordinator Tennessee Housing Development Agency

After standardising our European accounts payable processes and systems over the past three years we needed a solution to in-source the scanning and classification of financial documents back into our European regional businesses.

Before we implemented the solution a financial document would be received at the regional businesses, routed, sorted and classified and then sent for outsourced scanning and indexing on a daily basis. Once scanned the coded batch would be returned to our central accounts payable centre for import into the accounts payable system. The outsourced process meant that it could take up to five days for documents to reach our accounts payable system.

By deploying the Fujitsu and KnowledgeLake solution we now have a simple and robust solution that has reduced the turnaround time for payment by up to six working days. Furthermore our 'supplier paid on time' metric was increased by 16% within the first three months after the system went live.

Maria Nagy Financial Projects Nissan Europe

With the KnowledgeLake and SharePoint technologies, signature cards are now located and displayed in seconds on the intranet, allowing branch business transactions to occur quickly and efficiently

Gary Richardson Chief Information Officer Chemical Bank

Teams like Accounts Payable, Accounts Receivable, Quoting, and Order Entry have realized significant productivity gains by establishing consistent, streamlined, and repeatable processes for managing incoming requests for their services. Plus, we've seen additional productivity benefits that have resulted from having an easy, secure method for retrieving information needed to handle customer requests. Storing our documents electronically on the SharePoint intranet makes it easier for employees to easily access that information from any location within the Pella system.

Paul Van Beek Senior Web Technical Analyst Pella Corporation

While we pride ourselves in the efficiencies we bring to our own customers, our paper-based accounts payable process was fraught with inefficiencies, and was time-consuming both within the approval and document retention processes.

Michael Borgna Chief Financial Officer Data2

In the past, an employee would spend valuable time hunting through boxes to find one document. With the KnowledgeLake solution, we have one single place where documents are stored, and can search for and retrieve a specific document in just a few moments. It allows us to be much more productive and to easily access information to make business decisions.

Rama Sundaram Director of Technology MJB Wood Group, Inc.

The KnowledgeLake Unify solution effectively surfaces SharePoint content to our line-of-business applications so users can search, reference, and archive documents in SharePoint without leaving the business applications that they're currently working in. It also provides a single sign-on solution so end users don't have to log on to multiple systems to see documents within the repository.

Kelly Bressette Senior Vice President Middlesex Savings Bank

When users are in PeopleSoft to approve a purchase order, they can click on the KnowledgeLake Unify button, which instantly lets them search in SharePoint for the relevant contract review documents.

Anonymous IT Manager Financial Services Regulatory Firm

KnowledgeLake has a very unique technology for simple desktop integration into Microsoft SharePoint and, when coupled with Fujitsu scanning solutions, brings a great opportunity to users looking to get started with an enterprise content management solution.

Doug Rudolph Vice President, Product Management and Business Development

With these 'saved queries' and other tools, our employees can find information much faster than before using consistent searches-and with minimal training. They simply complete a form and submit the query. Within moments they have access to the precise results they are looking for based on the metadata criteria entered.

Anonymous Senior IT Representative New Jersey Civil Service Commission

While one goal was to save money on storage, the larger objectives became finding a way to store documents uniformly, providing greater security for corporate information, and creating a retrieval process that would make documents much more accessible to employees

Jeff Judkins Systems Administrator E-Z Mart

Our HR department uses KnowledgeLake to manage everything from insurance policies to safety inspections, and the cash management department in accounting uses it to manage bank deposits, daily cash detail reports, and deposit verifications. These are just a few examples of how the KnowledgeLake ECM solution has spread quickly to benefit many different aspects of our company's operations.

Jeff Judkins Systems Administrator E-Z Mart

By digitizing the documents and centrally storing them on SharePoint, we are eliminating the problems that were associated with paper documents, such as lost, missing, and late-arriving documents that were difficult to associate with the correct files. It's a far better and more efficient way to manage the volume of content coming through the Selection Service division.

Anonymous Senior IT Representative New Jersey Civil Service Commission

With the KnowledgeLake products, our employees can now search in a matter of seconds through thousands of documents to find just the information they need, which allows them to serve our clients more efficiently. For example, retrieving a timesheet in the past might have taken 15 minutes. Now it's done in less than a minute. The customer service associate does not need to leave their workstation to look on other employees' desks for documents because they are all in SharePoint. This allows the customer service associates to answer more calls.

Drew Madelung Enterprise Content Management and Sharepoint Specialist Milwaukee Center For Independence

The KnowledgeLake software is allowing us to move paper documents that were overloading a regional third-floor office to an offsite storage facility after they have been scanned into the ECM solution. The KnowledgeLake ECM solution makes it easy to electronically store and access vital documents. We were able to move all of our paper to an off-site facility, reducing expensive storage. Plus, is it now much easier to comply with our document retention guidelines, which set a retention period of 100 years for documents related to sewage disposal systems that are associated with specific land parcels.

Anonymous Manager of Operations and Information Systems State Government Agency

The deployment went extremely well. We had a few issues, which is to be expected during any deployment, but they were addressed immediately. It only took about one week to get the core functionality up and running.

David Healzer Director of Information Services and Technology CeeKay Supply

The combination of expertise at our district level, together with the KnowledgeLake staff, helped us to be successful in implementing this solution within the Human Resources department. I definitely would recommend KnowledgeLake Professional Services to other organizations.

Kathie Tourangeau District Principal Edmonton Catholic Schools

The KnowledgeLake search capabilities and metadata associated with the documents allow S.J. Smith to access information quicker, which in turn helps our employees provide customers with better service.

Kyle Shradel Systems Development Specialist S.J. Smith Co., Inc.

We produce and receive thousands of documents every week. Being so decentralized, it is difficult to ensure that all necessary paperwork is complete and available to the appropriate individuals. Depending on where a document is received and stored, it can be time consuming and sometimes difficult for employees to find specific documents when a question or issue comes up.

Debbie Shannon Chief Information Officer Carlile Transportation

Many of our departments have already changed processes to accommodate the electronic solution and are finding it much more efficient .One department manager mentioned that they have unique and varied files, which in the past led to time-consuming printing activities and wasted paper. Now the documents are uploaded directly from email, and they are done.

Libby Wasserback Senior Business Systems Analyst Alliance Development Fund

We needed a point solution for document management that would operate on top of our existing Microsoft SharePoint system. We were looking to replace a manual filing system for creating, storing, indexing, and retrieving documents. And a key requirement was that it had to be easy and quick to deploy and use.

Gary DeCastro Managing Director National Collegiate Athletic Association

We're a Microsoft shop, so additional costs for licensing and our development efforts were kept under control by going with KnowledgeLake and SharePoint.

Danny Knudsen Solution Analyst Southwest Bank

We were looking for a solution that was both powerful and flexible enough to handle simple scanning as well as complex, indexed lookups using optical character recognition [OCR] technology.

James Fickbohm Technology Coordinator Iowa Health Home Care

The ability to use electronic forms, have KnowledgeLake manage the documents, and send out email notifications when forms need to be processed really advanced our green, 'paperless' initiative.

Maxine Kirchgessner Manager of Information Security

A big factor was support. It seemed we were always able to get our questions answered very quickly by either KnowledgeLake or Imagetec, and they also let us talk to another company that was successfully using a similar KnowledgeLake solution. That gave us the confidence to move forward.

Andrew Lisowski Network Engineer NABCO Entrances Inc

By providing our users with a real-time dashboard, they have instant access to the most important information about a process. With just a few clicks, they can tell a customer where their application is in the process and identify any outstanding items. The employee has all this information available without having to make additional phone calls or track down documents that used to be transmitted through inter-office mail.

Danny Knudsen Solution Analyst Southwest Bank